"How much pain they have cost us, the evils which never happened."

—Thomas Jefferson

In this episode of the Building HVAC Science Podcast, Eric Kaiser and Bill Spohn sit down with Anthony Woo, an HVAC contractor from Quebec, Canada. Anthony shares his journey from dropping out of college to becoming a successful business owner specializing in heat pump installations in one of North America's coldest climates. He discusses his personal and professional evolution, from gaining confidence through a Tony Robbins seminar to implementing systems like EOS in his rapidly growing business. Anthony also highlights the power of data-driven decisions, the importance of networking through NCI, and his passion for educating homeowners about indoor air quality and comfort.

Throughout the conversation, Anthony gives us a peek into his strategic approach to business growth, emphasizing sustainable scaling, reinvesting in his team, and leveraging modern tools like the TrueFlow Grid for diagnostics. He also talks about creating a strong personal brand and reputation that fueled his success primarily through word-of-mouth marketing. This episode offers actionable insights for HVAC professionals looking to elevate their craft, implement smart business practices, and lead with purpose.

Some thought nuggets from Anthony: "Podcasts are like a university on wheels for learning." "As I learn new things, I'm conscious of making sure my colleagues have the framework to understand what I am talking about." "I apply filtration to ideas to decide what to implement."

Finally, Anthony offers a simple yet powerful piece of advice: set your goals, make a plan, and go after what you want—without fear.

After we finished recording, ELK helped summarize: "You've said you don't know how to run a business. What you are really saying is you are not running a business the way others do or advise you to do, you are running your business on your own terms."

Anthony's LinkedIn Profile: https://www.linkedin.com/in/anthony-woo-88a77466/

YouTube: https://www.youtube.com/@ClimatisationACG

Facebook: https://m.facebook.com/anthonywoohvac/reels/

Instagram: https://www.instagram.com/climatisationacg/

This episode was recorded in March 2025.