Inside Commerce: Ecommerce Strategy, CX and Technology Podcast

EP263: Common Issues with ERPs: How They Hamper Ecommerce Teams & What To Do About Them, With Luke Hodgson

Listen Later

FOLLOW US:

LinkedIn: https://www.linkedin.com/company/inside-commerce/

ABOUT THIS EPISODE:

In this episode of the Inside Commerce podcast, Luke Hodgson from Commerce Thinking explains the common issues with ERPs and their integration with ecommerce platforms.

The conversation explores the importance of understanding ERP systems for ecommerce leaders, the evolving role of ecommerce directors post-COVID, and the demand for ERP in new businesses.

The discussion also delves into the role of middleware in ecommerce integrations, challenges related to peak order volumes, and strategies for maximising back office performance. Finally, we discuss the significance of technical leadership in ecommerce and provide practical advice for businesses facing integration issues.

Key takeaways:

  • E-commerce leaders must understand their ERP systems.
  • The demand for ERP has evolved post-COVID.
  • Middleware plays a crucial role in integration.
  • Peak order volumes require careful planning and execution.
  • Technical leadership is essential for e-commerce success.
  • Brands are increasingly exploring alternatives to traditional ERP systems.
  • Effective communication with partners is vital during peak periods.
  • Breaking down problems into stages helps identify issues.
  • A tech leader should facilitate collaboration among stakeholders.
  • The right technical resources are crucial for successful ERP implementation.


    • ...more
    View all episodesView all episodes
    Download on the App Store
    Inside Commerce: Ecommerce Strategy, CX and Technology PodcastBy Paul Rogers and James Gurd
    • 4.7
    • 4.7
    • 4.7
    • 4.7
    • 4.7

    4.7

    7 ratings

    More shows like Inside Commerce: Ecommerce Strategy, CX and Technology Podcast

    View all
    The Infinite Monkey Cage by BBC Radio 4

    The Infinite Monkey Cage

    1,925 Listeners

    Ecommerce Playbook: Numbers, Struggles & Growth by The Ecommerce Playbook

    Ecommerce Playbook: Numbers, Struggles & Growth

    70 Listeners

    Fördomspodden by Emil Persson / Perfect Day Media

    Fördomspodden

    29 Listeners

    The Diary Of A CEO with Steven Bartlett by DOAC

    The Diary Of A CEO with Steven Bartlett

    7,165 Listeners

    Today in Focus by The Guardian

    Today in Focus

    998 Listeners

    My First Million by Hubspot Media

    My First Million

    2,624 Listeners

    Uncensored CMO by Jon Evans

    Uncensored CMO

    36 Listeners

    Militärhistoriepodden by Historiska Media | Acast

    Militärhistoriepodden

    12 Listeners

    Parenting Hell with Rob Beckett and Josh Widdicombe by Keep It Light Media / Spotify Studios

    Parenting Hell with Rob Beckett and Josh Widdicombe

    998 Listeners

    The Rest Is Politics by Goalhanger

    The Rest Is Politics

    3,288 Listeners

    Högt i tak by Sanna och Rosanna

    Högt i tak

    12 Listeners

    Prof G Markets by Vox Media Podcast Network

    Prof G Markets

    1,127 Listeners