Inside Commerce: Ecommerce Strategy, CX and Technology Podcast

EP269: Delivering One Of The Industry's Biggest SaaS Migrations With More Than 1 Million Products, with World Books Product Director


Listen Later

ABOUT THIS EPISODE:

In this episode, James Gurd & Paul Rogers interview David Magee, Product Director at World of Books, about their recent migration from Commercetools to Shopify.

The conversation covers the strategic shift towards direct-to-consumer sales, the challenges faced with their legacy tech stack, and the innovative solutions implemented during the migration process.

David shares insights on the importance of middleware, A/B testing for performance validation, and the project management structure that supported this significant transition.

In this conversation, David Magee discusses the integration of Algolia for search and recommendations, the challenges faced in navigating international markets with Shopify, and the transition to Shopify Enterprise.

He emphasises the importance of a build-measure-learn approach during migration, the significance of partner selection, and the complexities of launching a new site while ensuring a good customer experience. The discussion highlights the lessons learned from these experiences and the proactive strategies needed to overcome challenges in ecommerce.

Key takeaways:

  • World of Books aims to be the world's largest sustainable online bookstore.
  • The migration to Shopify was driven by rising costs and the need for innovation.
  • Custom middleware was developed in-house to handle complex data integration.
  • A/B testing was crucial to validate the new site's performance against the legacy system.
  • Direct involvement from leadership was essential for project success.
  • The migration process included extensive customer feedback and competitor analysis.
  • Understanding data quality was key to the migration process.
  • Understanding platform limitations is crucial during migration.
  • A build-measure-learn approach is vital for success.
  • Deciding when to launch a new site is complex.
  • Collaboration with Shopify's product team was valuable.
  • Clarity on success metrics helps align team efforts.
  • ...more
    View all episodesView all episodes
    Download on the App Store

    Inside Commerce: Ecommerce Strategy, CX and Technology PodcastBy Paul Rogers and James Gurd

    • 4.7
    • 4.7
    • 4.7
    • 4.7
    • 4.7

    4.7

    7 ratings


    More shows like Inside Commerce: Ecommerce Strategy, CX and Technology Podcast

    View all
    Pivot by New York Magazine

    Pivot

    9,497 Listeners

    eComFuel by Andrew Youderian | e-Commerce Entrepreneur

    eComFuel

    312 Listeners

    Filip & Fredrik podcast by filipandfredrik.com

    Filip & Fredrik podcast

    93 Listeners

    Founders by David Senra

    Founders

    2,113 Listeners

    Syntax - Tasty Web Development Treats by Wes Bos & Scott Tolinski - Full Stack JavaScript Web Developers

    Syntax - Tasty Web Development Treats

    984 Listeners

    My First Million by Hubspot Media

    My First Million

    2,637 Listeners

    Offcuts by Tim Richardson

    Offcuts

    4 Listeners

    All-In with Chamath, Jason, Sacks & Friedberg by All-In Podcast, LLC

    All-In with Chamath, Jason, Sacks & Friedberg

    9,911 Listeners

    Parenting Hell with Rob Beckett and Josh Widdicombe by Keep It Light Media / Spotify Studios

    Parenting Hell with Rob Beckett and Josh Widdicombe

    978 Listeners

    SmartLess by Jason Bateman, Sean Hayes, Will Arnett

    SmartLess

    58,193 Listeners

    Hard Fork by The New York Times

    Hard Fork

    5,470 Listeners

    Wolf & Owl with Romesh Ranganathan and Tom Davis by Mighty Ranga / Keep It Light Media

    Wolf & Owl with Romesh Ranganathan and Tom Davis

    239 Listeners

    The Rest Is Politics by Goalhanger

    The Rest Is Politics

    3,095 Listeners

    The Rest Is Money by Goalhanger

    The Rest Is Money

    190 Listeners

    The Andrew Faris Podcast by Andrew Faris

    The Andrew Faris Podcast

    24 Listeners