Inside Commerce: Ecommerce Strategy, CX and Technology Podcast

EP287: How Noble Panacea Successfully Launched Ecommerce in China, with Global Digital Director Will Lockie


Listen Later

Follow us on LinkedIn:https://www.linkedin.com/company/inside-commerce/Video summary:In this ecommerce podcast, experienced ecommerce consultant James Gurd and Global Digital Director Will Lockie discuss the intricacies of expanding ecommerce brands into the Chinese market. They explore the unique dynamics of the Chinese consumer, the importance of compliance and local partnerships, and the strategies for successful market entry.The conversation also delves into the role of platforms like Tmall and WeChat, the significance of live shopping, and the challenges of performance marketing in China. Will shares valuable insights from his experiences, emphasising the need for a tailored approach to product strategy and marketing in this rapidly evolving landscape.Key takeaways:1. China teaches you how to accelerate digital.2. The customer journey is completely different to Western markets.3. Skincare is the top selling category in China.4. Spend time in the market to understand it better.5. Product formulations must be legally compliant.6. Allow yourself a bare minimum of 12 months.7. Hiring local talent is essential for success.8. Tmall Global is a great starting point for brands.9. WeChat is a mini CRM for brands.10. Live shopping is critical in a noisy market.Chapters:[00:35] Introduction to E-commerce Expansion in China [05:30] Understanding the Chinese Market Dynamics[10:25] Go-to-Market Strategies for China[14:20] Product Compliance and Adaptation[16:55] Navigating Bureaucracy and Compliance[18:00] Finding Local Advisors and Building Networks[20:20] Leveraging Tmall Global for Market Entry[22:40] The Role of WeChat in the Purchase Journey[27:50] Live Shopping Trends in China[35:00] Performance Marketing Strategies in China[40:27] Team Structure and Resourcing for Expansion

...more
View all episodesView all episodes
Download on the App Store

Inside Commerce: Ecommerce Strategy, CX and Technology PodcastBy Paul Rogers and James Gurd

  • 4.7
  • 4.7
  • 4.7
  • 4.7
  • 4.7

4.7

7 ratings


More shows like Inside Commerce: Ecommerce Strategy, CX and Technology Podcast

View all
eComFuel Podcast by Andrew Youderian | e-Commerce Entrepreneur

eComFuel Podcast

314 Listeners

Dan Snow's History Hit by History Hit

Dan Snow's History Hit

4,776 Listeners

The Business of Fashion Podcast by The Business of Fashion

The Business of Fashion Podcast

578 Listeners

My First Million by Hubspot Media

My First Million

2,645 Listeners

DTC Podcast by DTC Newsletter and Podcast

DTC Podcast

36 Listeners

The Watson Weekly - Your Essential eCommerce Digest by RMW Commerce

The Watson Weekly - Your Essential eCommerce Digest

35 Listeners

The Rest Is Politics by Goalhanger

The Rest Is Politics

3,000 Listeners

Fin vs History by Fin Taylor & Horatio Gould

Fin vs History

96 Listeners