Eric teaches how to provide extraordinary service that goes beyond average expectations, fostering memorability and positive word-of-mouth. The episode highlights the importance of active listening, empathy, and a constant self-improvement mindset not only in professional interactions but also in personal relationships to create truly remarkable moments that resonate deeply. Eric emphasizes that being remarkable isn't accidental, but rather a result of deliberate decision and thoughtfulness.

Key Takeaways:

• Continuously strive to outdo yourself and aim to be better than just average in all your endeavors.
• Always ask yourself how you can make an experience remarkable for everyone you interact with, from clients to loved ones.
• Practice active listening and provide personalized care that goes above and beyond what is simply expected.
• Create memorable moments that people will want to talk about and remember in a positive way.
• Apply the remarkable mindset to your personal life to cultivate more meaningful relationships and priceless moments.

Resources:

• Contractor Sales Secrets: ContractorSalesSecrets.com
• Fitz Fish Ponds: Koi Trips
• Book A Call With Triplett: Call with Triplett
• The Pond Digger: https://theponddigger.com/
• LA Pet Fair: https://www.lapetfair.com/
• Atlantic-Oase: https://www.atlantic-oase.com/
• Helix Pond Filtration: http://helixpondfiltration.com/
• TWT Contractor Circle (Facebook Group): TWT Contractor Circle
• TWT Contractor Power Circle (Facebook Group): TWT Contractor Power Circle
• The Pond Digger Instagram: Instagram
• The Pond Digger Facebook: Facebook
• Train With Triplett TikTok: TikTok
• EasyPro Pond Products: https://easypro.com/
• Pond Trade Magazine: https://www.pondtrademag.com/