Triplett uses a baseball analogy to explain small, tactical changes in business communication. Eric, emphasizes that subtle adjustments, like a change in base-running strategy or the use of specific words in a sales interaction, can lead to dramatic improvements and success, much like winning the World Series. Participants in the discussion share their personal experiences with adopting new communication techniques, such as replacing "sales pitch" with "sales process" or "consultation," to reduce customer resistance and build trust. The overall theme is the importance of attention to finite details and continuous improvement in business practices, stressing that simple changes can yield powerful results.

Key Takeaways:

• Watch the finite details in your activities because small deviations can compound into massive errors over time.
• Update your vocabulary by replacing "sales pitch" with "sales process" or "sales journey" to boost your mindset.
• Utilize positive language like "consultation" or "retainer" to reduce sales resistance associated with "charge" or "fee."
• Implement small, simple changes, such as modifying a single word, to drastically improve your business communication.
• Become a better listener and focus on making many small, cumulative changes to ensure consistent victories in your endeavors.

🔗 Links and Resources

Business & Sales Tools

• Contractor Sales Secrets

• Book a Call with Eric Triplett

Pond Industry Resources

• The Pond Digger

• Helix Pond Filtration

• EasyPro Pond Products

• CORAL—The Reef & Marine Aquarium Magazine

• Atlantic-Oase

• Fitz Fish Ponds – Koi Trips

• Pond Trade Magazine

• Hikari Fish Food

Events & Communities

• TWT Contractor Circle (Facebook Group)

• TWT Contractor Power Circle (Facebook Group)

Social Media

• The Pond Digger on Instagram

• The Pond Digger on Facebook

• Train With Triplett on TikTok