Dynamic. Engaging. Totally rad. These are a few words you might use to describe your latest Facebook video … but they also apply to Kelly Noble Mirabella, self-described social media geek and marketing consultant with Stellar Media Marketing.With more than 11 years of social media marketing experience—and more than a few wacky costumes—Kelly brings tricky social media concepts to life through her fun, clear and memorable social media training videos and classes.

Long before social media savvy was status quo, Kelly recognized how social media can take brand recognition, customer engagement, and marketing efforts to a radical new level. What’s more, Kelly has spent the past two years learning to build Facebook messenger bots (aka “chatbots”), and now teaches others how to build them with simple, entertaining and, sometimes, 80s-themed tutorials.

Today, she teaches entrepreneurs, small business owners, and working professionals how to use social media to improve their businesses and achieve their goals.

Biggest Takeaway You Don't Want To Miss

Chatbots are some of the latest and greatest marketing technology that we have access to as business owners. They might seem complicated and daunting, but they really aren't! You don't need to be a programming or computer science expert to use one.

Show Highlights

What is a chatbot? [3:20]

What is the 24 + 1 rule? [6:00]

Are there things people should NOT do with chatbots? [7:00]

How do we get started with chatbots? [9:15]

What's the difference between emailing your client list vs. chatbots? [17:15]

Special Offer:

Subscribe to Kelly's YouTube channel at www.youtube.com/stellar247 and join her Chatbot Facebook Group at https://www.facebook.com/groups/BabyGotBot/

Links

Jump & Scale Webinar: http://jumpconsulting.net/scale

Kelly's Website: https://stellarmediamarketing.com/

Kelly's YouTube Channel: http://www.youtube.com/stellar247

ManyChat: https://manychat.com/

Kelly's Facebook Group: https://www.facebook.com/groups/BabyGotBot/

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Transcript:

This is episode 131 of Bella in Your Business. Do you feel like your business is going around on a merry-go-round? Well, I've got news for you. This episode is sponsored by my incredible webinar series called Jump and Scale. It gets you off that merry-go-round and up to the next level in your business. It's called Jump and Scale, and it's free for you right now. Just go ahead and sign up at jumpconsulting.net/scale. You will learn how to grow your business, increase your staff, and not be held hostage to your business. So go ahead, sign up for free. That's jumpconsulting.net/scale. I'll see you inside.

Welcome to Bella in Your Business, where Bella will discuss anything and everything about your pet sitting business to help you land on target. So get ready. Bella's got your chute. Let's jump.

Welcome to Bella in Your Business. My name is Bella Vasta, and today I have got Kelly Noble Mirabella with me. I love saying her name. She has quickly become honestly like one of my Voxer besties. We talk all the time, and the girl is so knowledgeable when it comes to messenger bots. Don't get too scared, but she is here with us today to just give us the lowdown, the breakdown of bots 101. Kelly is dynamic, engaging, and totally rad. She's got a ton—a series of really short videos explaining how to do different things in chatbots to an 80s-style theme. Yes, I am talking about teased hair and neon shirts and everything. It's super cute. But she has this real knack for breaking the vernacular down into words and things that we can understand. Because if you're like me, message bots and all of these diagrams and arrows ever...