Windermere Ask A Coach, Real Talk, Real Results

Episode #15. How Standards and consistent Practices benefit Clients, Agents, and your Company’s brand.

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In this episode Michael Talks with Diane Terry. A Professional Windermere Broker for 30yer and the Seattle Committee Chair for Windermere's Standards of Practice.

What are Standards of Practice?

What is it NOT?

How often do we meet?

Why is it important to have this as part of Windermere?

Managers/Owners are the gatekeeper for this cultural standard of Windermere.

It is Not easy but necessary.

What are some recent topics that have been discussed?

  • Thorough Communication with Sellers on what a final walk through is and how a home should be left for the new owner. Checklist’s checklists checklists.
  • Time to review offers. Why are we doing business after hours? Who is truly setting that time? The Seller does not know what they don’t know.
  • When are you communicating this?
  • Social Media Do’s and Don’ts
  • Do you have permission to be videoing and posting interiors?
  • How are you representing not only yourself but the brand?
  • Bully agents trying to get back in after mutual agreement instead of adhering to the contract.
  • Are you really serving the client working out of area?

    • Standards of Practice Video. 

    Diane Terry's website. https://dianeterry.withwre.com/

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