Victoria Gomelsky and Rob Bates talk to David Siminski, vice president of sales at United Precious Metals, who shares how the volatility of the gold and silver market has been affecting refiners. He also explains what it means to be a primary refiner (as opposed to a smelter), and offers advice for retailers dealing with refiners so they can optimize what they’re doing, make more money, and be more efficient customers.

Title sponsor: De Beers (adiamondisforever.com)