Today I am talking to Sally Hart about some difficult customer situations.

Sally Hart is on the English Groomers Group, She has her level 3 City and Guilds and is Working through her Higher. She runs her own salon and has groomed for over 20 years both here in the UK and in South Africa.

Groomfest - Dog Grooming Shopping Event - Sunday the 17th September, the Kennel Club Building, Stonleigh Park, Seminars booked via Groomfest Facebook or website.

Booking Sally for a seminar - find 'Up Your Groom' on Facebook

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