Every auto repair shop has “warts” — the hidden habits, blind spots, and broken systems that quietly drain trust, efficiency, and profit. The problem? You’re often the last one to see them.

In this episode of Just ONE Thing, Rick White from 180BIZ breaks down the three A’s every shop owner needs to tackle these issues head-on: Accept, Acknowledge, and Address. You’ll learn how to spot the warts that are killing your culture, why your team tiptoes around them, and the practical steps you can take to make them disappear for good.

If you want a stronger team, happier customers, and a shop that runs at its full potential, this is your wake-up call.