The bottom line is your practice is a business. Yes, you are there to help people, but if it doesn't work as a business you can't help anyone. The challenge for many of us is that we have to wear so many hats; doctor, HR manager, leader, etc that the role of CEO of the business is often neglected. This means that, as a business, your practice is never as great as it can be.

Dr. Billy Chow has a unique perspective. He's a chiropractor AND has an MBA. He's owned and run multiple practices and also worked on and in healthcare businesses outside of chiropractic. This means he knows and lives chiropractic but can also see the blind spots that many of us have. In this episode, he shares powerful ideas that will help you take your business to the next level.

To learn more about Martin's approach to the first 12 visits check out the https://insideoutpractices.com/the-retention-recipe.

To contact Billy email [email protected]

To learn more about Black Diamond Club blackdiamondclub.com

Check out Splice Marketing splicemarketing.com.au

Check out the Daily Interactions Workshop https://insideoutpractices.com/mastery-of-daily-interactions

or the Difficult Situations Workshop https://insideoutpractices.com/deep-dive-mastery-of-difficult-situations

Send in a voice message: https://anchor.fm/martin-harvey/message