What is employee experience, and how does it affect the downstream user experience? Our guest today is Jen Briselli, chief design strategy officer at Mad*Pow. You’ll learn about the components of employee experience, why organizations should care to improve it, how to map the ecosystem through a service design lens, and more.

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Show Notes

• Mad*Pow – a strategic design consultancy
• Eleni Stathoulis – director of design at Mad*Pow
• Userlist – Jane’s SaaS product
• Reinventing Organizations – a book by Fredrick Laloux
• An Everyone Culture – a book by Robert Kegan and Lisa Laskow Lahey
• Follow Jen on LinkedIn

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