AI Agents are reshaping how we interact with technology — from simple assistants to fully autonomous systems that think and act on their own.
In this episode, Patricia breaks down what AI agents really are, how they differ from chatbots, what goes into building them, and why designers should start experimenting now.

Whether you’re new to the concept or already knee-deep in agentic design, you’ll walk away with a clear understanding of how these systems work and how to design for them.

🧠 Key takeaways

1. Agents decide and act — they’re more than reactive chatbots.
2. The six layers: model, tools, memory, audio, guardrails, orchestration.
3. Start simple, build first, optimize later.
4. Clear instructions matter more than fancy models.
5. Designers are now shaping systems of behavior, not just interfaces.
6. “Context engineering” is the next big UX skill for AI design.

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This episode mixes a few personal updates — balancing work, creativity, and life — with the top three AI trends every designer should know about this season:

• Vibe-Coding Goes Mainstream: How design teams are using emotional prototyping and AI-generated “vibes” to test concepts and shape user experiences faster than ever.
• AI Design Ecosystems: Adobe and Canva are reinventing what design software means — merging creativity, speed, and automation into intelligent creative platforms.
• The Rise of AI Browsers: With tools like OpenAI’s Atlas, browsing becomes conversational — and UX designers must start designing for both humans and AI agents.

You’ll walk away with fresh insights on how these changes are redefining creativity, how to stay ahead as a designer, and why human-centered thinking matters more than ever.

Because the future of UX isn’t about AI replacing us — it’s about designers who know how to think with it.

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In this Halloween special of Future of UX, we explore the disturbing side of digital design where clever UX crosses into manipulation, AI tools launch without proper oversight, and personalization quietly erodes user autonomy.

From real-life cases involving Snapchat’s rogue chatbot to Amazon’s subscription “traps” and a tragic AI-assisted suicide, this episode dives into the UX decisions and AI deployments that turned dark and what designers need to learn from them.

These themes were at the core of powerful conversations in the most recent AI for Designers cohort, which just wrapped last week. If you’re interested in digging deeper into ethical design, human-centered AI, and how to design with integrity — the next cohort starts in January 2026.

Whether you're a UX designer, strategist, or just curious about the future of ethical tech: this is the episode you shouldn’t skip.

In this episode, we cover:

• Why dark patterns still dominate — and why they may soon become illegal

• What happens when AI tools roll out too fast (with no safety net)

• The emotional toll of designing features you don’t believe in

• How personalization is creating echo chambers and limiting human curiosity

• Why “seamless” UX might be the most dangerous design trend of all

• Actionable advice for spotting (and stopping) unethical product decisions

🔗 Sources & Real-World Cases Referenced in the Episode:

1. FTC sues Amazon for dark patterns in Prime sign-up and cancelation (FTC, June 2023)

2. Hilton agrees to disclose hidden resort fees after state AG probe (Nebraska Attorney General, Jan 2024)

3. Snapchat’s My AI chatbot gave inappropriate advice to a 13-year-old (Washington Post, March 2023)

4. UnitedHealth sued for using AI with 90% error rate to deny care (Reuters, Nov 2023)

5. Belgian man dies by suicide after conversations with AI chatbot (Euronews, March 2023)

6. TikTok’s algorithm creates extremist echo chambers in hours (The Guardian, July 2024)

7. Meta’s Galactica AI shut down after 3 days due to misinformation (VentureBeat, Nov 2022)

8. 33 U.S. states sue Meta over youth mental health harms (Reuters, Oct 2023)

9. EU Digital Services Act bans dark patterns across digital platforms (Schönherr EU Law, Feb 2025)

10. California CPRA makes dark patterns illegal in data privacy contexts (AdExchanger, Aug 2022)

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In this episode of Future of UX, we dive into the next big shift: web browsers that don’t just open websites — they understand, summarise, act. We cover the newly launched ChatGPT Atlas (by OpenAI), and compare it with the bold efforts of Comet (by Perplexity AI) and Dia (by The Browser Company). We break down what each offers, where the UX opportunities and risks are, and what this means for us as UX designers in a world where the browser becomes an assistant, not just a tool. We’ll talk conversational interfaces, agentic workflows, trust and privacy, and how your design approach needs to evolve.

Links you’ll want to check out:

• • ChatGPT Atlas (by OpenAI): https://openai.com/index/introducing-chatgpt-atlas/ 
    Alternative mirror: https://chatgpt.com/atlas/ ChatGPT

  • Comet (by Perplexity AI): https://www.perplexity.ai/comet/ 
    Blog intro: https://www.perplexity.ai/hub/blog/introducing-comet 

• Dia (by The Browser Company): https://www.diabrowser.com/ Dia Browser
  Beta-launch coverage: https://techcrunch.com/2025/06/11/the-browser-company-launches-ai-first-browser-dia-in-beta/

  
  

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What if you could build a working prototype just by describing it?

That’s the idea behind vibe coding a new way of designing where intent replaces execution, and AI handles the details.

In this episode, we explore:

• what vibe coding actually is and how it works
• how it’s transforming the UX process and team collaboration
• which new skills designers need to stay ahead
• and the real risks behind the hype — from creative sameness to fragile AI code

You’ll hear insights, real examples, and a look at how designers, PMs, and developers can work together in this new AI-powered workflow.

✨ Join the Vibe Coding for UX live Training✨

From Intent to Interactive Prototype, a live training where you’ll learn to turn your ideas into testable prototypes, no coding required.

📅 Oct 29th, 5pm CET

→ ⁠Grab your spot (early bird offer)⁠

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What happens to UX design when apps disappear or rather, move inside ChatGPT?

Please share your thoughts with me on Linkedin

In this episode of Future of UX, Patricia explores OpenAI’s latest update: ChatGPT’s new app ecosystem. With integrations from Canva, Figma, Booking.com, and Etsy, ChatGPT is evolving into more than just a chatbot it’s becoming a platform where the interface is the conversation itself.

We’ll cover:

• What ChatGPT’s new app store means for designers and users
• Why invisible interfaces could be the next big UX paradigm shift
• The opportunities and risks: transparency, trust, and user control
• How the role of designers may evolve from screen design to conversation architecture
• Why some call this the birth of an “AI-OS”

If you want to understand where UX is heading and what skills you’ll need for the future, this episode is for you.

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Curious to hear your thoughts .Please share them here: Linkedin

In this episode of Future of UX, we dive into one of the most controversial topics in design right now: synthetic users.

These AI-generated “users” promise fast, cheap, scalable insights — but can they really replace talking to real people? I’ll walk you through:

• What synthetic users actually are and how they’re created
• The tools and platforms already being used in UX research
• A real-world example comparing synthetic vs. real user interviews
• Benefits like speed, inclusivity, and early idea testing
• The risks: shallow answers, bias, lack of emotional depth, and ethical concerns
• What the future holds for synthetic users and how designers should approach them

Whether you’re curious, skeptical, or somewhere in between, this episode will give you the full picture. Spoiler: empathy can’t be simulated.

Interesting resources:

🔗 Linkedin from Julian Della Mattia

🔗 Article about Synthetic User by NNNG

🔗 Paper abut Synthetic Users

🔗 Deep Dive into SyntheticUsers

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Smart glasses are back and this time, they actually look good. In this episode of Future of UX, Patricia Reiners breaks down Meta’s brand-new Ray-Ban Meta Glasses and what they mean for designers, technology, and the future of human-computer interaction.

We’ll explore the UX lessons behind Meta’s “glasses first, tech second” design philosophy, hands-free media capture, and the in-lens display paired with the new neural wristband. You’ll hear where these glasses shine like live captions, translations, and POV video and where they still fall short, from clunky AI assistants to privacy concerns.

If you’re a UX designer, product designer, or curious about wearable AI, this episode will give you insights into why these glasses might be the first step toward a post-smartphone future—and what role design plays in getting us there.

What you’ll learn in this episode:

• Why aesthetics and identity are crucial for smart glasses adoption
• The UX pros and cons of hands-free photo and video capture
• How Meta’s new in-lens display and neural band change interaction design
• Where the AI assistant shines (and where it fails miserably)
• The ongoing privacy and social acceptance challenges
• Why battery life and hardware limits force us to design for quick, contextual interactions
• How Meta’s ecosystem compares to Apple Vision Pro, Humane AI Pin, and Rabbit R1
• What opportunities and risks smart glasses open up for UX and product design

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AI is moving incredibly fast. Every week there is a new tool, a new model, a new headline. For designers it can feel impossible to keep up. But you do not need to know everything. You just need to understand the foundations, the language and the big trends.

In this episode I take you through a clear overview of what really matters in AI right now. We cover the basics of AI, the art of prompting, the rise of AI agents, vibe coding, responsible AI and the key trends for 2025 and beyond.

🔑 Key Learnings

• What generative AI is and why it feels so different from old machine learning
• How to use simple prompting frameworks to get better results
• Why AI agents will become part of every product and workflow
• What vibe coding means and how you can experiment with it as a designer
• How to think about responsibility, ethics and the future of AI in your own work

By the end you will know more about AI than 99 percent of people out there and you will be able to join the conversation with confidence.

Prompting Framework:

Here’s a simple framework I use called CLEAR. Easy to remember:

• Clarity — What exactly do you want? Be specific.
• Layers of context — Who’s the audience, what’s the tone, what format do you need?
• Examples — Show a sample of what good looks like.
• Assess — Review the output critically.
• Refine — Iterate until it works.

Iteration Framework

framework: RESET.

• Revisit — Did I give enough context or examples?
• Extract — Break down long prompts into shorter ones.
• Say it differently — Rephrase or try an analogy.
• Enforce rules — Add constraints like word count, format, or style.
• Test again — Try, tweak, repeat.

Framework: RESET.

• Revisit — Did I give enough context or examples?
• Extract — Break down long prompts into shorter ones.
• Say it differently — Rephrase or try an analogy.
• Enforce rules — Add constraints like word count, format, or style.
• Test again — Try, tweak, repeat.

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AI is changing the way we design fast. Tools are writing copy, generating wireframes and even running research. It is easy to wonder what is left for us as designers.

In this episode I share the three core UX skills that will always matter no matter how powerful AI gets. You will hear personal stories from my own projects and workshops plus practical tips on how to practice and strengthen these skills yourself.

🔑 Key Learnings

• Why critical thinking and synthesis are more important than ever
• How empathy and storytelling can change the direction of a project
• What system design and ethics mean in practice and how to apply them

By the end you will see why design is not disappearing, it is evolving. And these human skills are what will keep you relevant, valuable and future proof in the age of AI.

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