Bella In Your Business: Pet Sitting and Dog Walking Podcast

Episode 251: How To Decrease Turnover and Create Raving Employees


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Imagine starting a new job, feeling welcomed, and having all the resources you need to succeed, compared to feeling lost and unsupported. Bella will share some relatable examples and personal experiences to help you understand why onboarding is crucial for employee retention and company success. In this week's Podcast, Bella is going to take you on a journey of understanding the importance of a smooth and effective onboarding process.
Biggest Takeaways
Real-Life Examples of Things Pet Based Business Owners Say and Do When It Comes to Employees [7:28]
Why you’ll be needing to onboard employees in record time very soon and how you can be ready [10:10]
Exactly what NOT to do in the onboarding process [10:45]
Defining Onboarding and what it means [11:45]
Studies pertaining to high employee turnover [13:00]
Why employees leave companies [13:30]
Standardization of onboarding process [13:05]
Importance of schedule for onboarding [18:30]
Why pet care team training videos can give you a headstart [21:45]
What is an employee's worth vs a client's worth? [23:35]
Types of employee learning and training styles for employees [26:30]
Links:
Pet Care Team Training
Jump Mastermind
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Transcript:
This is episode 251 of Bella in Your Business. Hi there, I'm Bella Vasta from Jump Consulting. You might know me from CBS, NBC, Fox, Huffington Post, Entrepreneur, or maybe you've seen me speak on stage or read my book, The Four Dogs That Every Business Owner Needs. In any case, get ready because you're about to get your hashtag Bella Butt Kickin' in this next episode of Bella in Your Business.
So what do you say? Let's get ready and jump. Welcome to the summer of 2021, where our businesses are exploding and we cannot hire fast enough. What's up, everybody? My name is Bella Vasta, your host for this podcast, Bella in Your Business, because guess what? I am totally in your business. I recently got off two intensives in Maryland, and one of my girls said to me, “Bella, how does it feel always being right?” It’s kind of embarrassing to say that, but I kind of was. I predicted a lot of the stuff that happened. In fact, there was something so important that I really want to put on this podcast again. This is why I'm bringing it to you again. The one thing that's going to be happening right now is, as I've been saying, the market is very volatile and we want to do our best to decrease turnover. That means that just like when you market for new clients, you need to be disruptive when you're marketing for new employees as well.
That looks like a way to really start the company culture from the very minute that they read your job description and then through the whole entire ecosystem from beginning to end. I want you to think of a rainbow—how it starts on one side and goes all the way to the other end. Unfortunately, I think people just kind of say, “Cool, you're going to work for me, awesome,” and then people end up helping them, not actually working for them. And then they end up basically being a slave to them. They’re like, “You can’t do it this weekend? Okay, I’ll let you work another time.” The other person doesn’t take the business seriously because their entire onboarding process wasn’t really that amazing to begin with.
If you really think about how you can create raving employees and make them part of your company culture where they never want to leave you, I think you could radically change your business because your people are now never leaving you. Imagine if you never had an employee leave your company. Now, is that feasible? Probably not. If you’ve got them for a year, that’s really good. Obviously,
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Bella In Your Business: Pet Sitting and Dog Walking PodcastBy Bella Vasta

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