Here’s a payments conundrum for you: We now have more ways to authenticate access to an online account or app than ever before. And yet, account takeover (ATO) - basically unauthorized access to an account - is at record levels.

In this episode, Glenbrook’s Yvette Bohanan and Chris Uriarte are joined by Rocky Scales, CEO of IDgo, to explore this multifaceted problem. 

Tune in as they discuss the vulnerabilities in authentication techniques, the need for better consumer education, and how financial institutions and businesses can implement more secure and user-friendly authentication systems to counteract evolving threats from sophisticated fraud methods.