On this week's episode of Grease the Wheels, we talk about complaining. There are right ways to complain and wrong ways to complain, and we go into both as well as some of the resolutions that get the best results. We also get into the gamesmanship and merits of taking intershop complaints directly to the person you are having them with instead of involving management. We also talk about productive complaints, malicious complaints, and chronic complaints and who in your shop fits each of these monikers. At the end of the day, the way you phrase your complaints and follow them up with solutions is the most important factor to getting them resolved. If the system that you are working in is something that doesn’t respond well to change, it might be time to get out of it and make more money elsewhere! 

Also Uncle Jimmy gets into mutually assured boombox destruction and Erik remembers to hit "save", unlike last week.