Let's face it, 2020 was not a good year for most businesses. A lot of pet sitting and dog walking companies shut down - but did they ever think they would come back stronger than ever? This week's guest Stephanie is going to share with you her secret weapon on how she came back with a vengeance. How her has people in line to be hired and how her systems help run her business without her.

Many of you have been exactly where Stephanie was. Or maybe you still are? Secretly thinking of throwing in the towel because the reality you chose to see is dismal and gray. Listen in to today's episode to hear straight from Stephanie from Chicago Urban Pets on how just exactly she went from her business as a dead standstill to thriving more than ever.

On this episode, we meet Stephanie Surjan, owner of Chicago Urban Pets. She was facing the struggles of running a business alone and fighting for survival, desperate for support and a way out, Stephanie turned to Bella's Mastermind program, finding it to be a game changer for her business. With the structure and support provided, Stephanie was able to improve her sales and marketing efforts, hire and retain top talent, and streamline her business, ultimately leading to significant growth and a bright future for Chicago Urban Pets.

Biggest Takeaways:

10:55 Showing up during uncertainty

13:17 Setting goals

14:33 Setting up systems

17:45 Jazz Hr

25:27 What kind of mindset do you need?

Recommendations:

Joining the Mastermind group has been a life-changing decision for many business owners like Stephanie. It is a group of like-minded members scaling and growing their pet-sitting or a dog-walking business, leaning on one another for advice and support. With Monthly HR calls, group coaching with Bella, a plethora of questions documented and answered, the Mastermind Group allows business owners the peace of mind they need to truly achieve the success they are dreaming of.

Links:

Better Marketing With Bella

Bella Vasta Instagram

Mastermind Group

Transcript:

Welcome, everybody to another episode of Bella in your business. My name is Bella vasta. And today I've got a really special guest for you. Her name is Stephanie. And we have known each other I don't even know, a year or two, maybe. But she has come in like a wrecking ball. Just like Becky we had on the episode last week. And and I really wanted you guys to hear straight from Stephanie's mouth, how the impact of having a community around her has helped change her mindset and her business. So without further ado, Stephanie, welcome to the show.

Hi, thank you for having me.

Why don't you tell our guests a little bit about your background and where you're from? What about your businesses and how they can stalk you on socials? And just give them a flavor of who you

are. Yeah, absolutely. So my name is Stephanie surgeon. I own a dog walking and pet-sitting business in Chicago, the downtown area of Chicago, Illinois, and it's called Chicago urban pets. You can find us we're mainly active on Instagram, some Facebook to just Chicago urban pets. So pretty simple to find. And next year, we're celebrating 10 years in business. Whoo, that is amazing. Yeah, it's very exciting.

That's absolutely amazing. And so being in Chicago, I'm sure you have your own set of highs and lows with the weather and things, things being snowy, and you also operate in the city. Something interesting about you is that, at least as of now, a lot of your staff they don't even have cars, right?

Yeah, so we don't use they're actually part of our interview process. That has been really improved. Thanks to Bella and her mastermind content, we actually sort of red flag people who think they're gonna do this driving, because we are in such a dense residential area. Downtown, there's very little parking, so everything is by foot or public transportation. Yeah, so

unique. I love it. And that's something else. I think that a lot of our listeners,