Contact Me: helloheatherpod@gmail.com00:00 Introduction to the Hair Hustle Podcast00:26 The Importance of Customer Experience01:36 Consistency: The Secret Sauce03:02 Why Consistency Matters More Than Perfection05:25 Identifying Areas for Consistency09:37 The Link Between Consistency and Word of Mouth12:27 Systems That Support Consistency15:35 Closing Thoughts on Consistency

Contact Me: helloheatherpod@gmail.com 00:00 Introduction to the Hair Hustle Podcast 00:26 The Importance of Customer Experience 01:36 Consistency: The Secret Sauce 03:02 Why Consistency Matters More Than Perfection 05:25 Identifying Areas for Consistency 09:37 The Link Between Consistency and Word of Mouth 12:27 Systems That Support Consistency 15:35 Closing Thoughts on Consistency

Episode 33: Guest Experience Series Pt 2 - Give your experience the audit it needs!

Welcome to The Hair Hustle Podcast, where business meets beauty! Hosted by Heather Podlesney, a salon coach with over 20 years of industry experience, over a decade of coaching market leading salons, and passion for helping stylists succeed, this podcast is your go-to resource for mastering the business side of the salon industry.  Each week, we cover practical tips on budgeting, time management, retail strategies, and promotions to help you grow your profits and run a thriving salon business. Whether you’re behind the chair or behind the scenes, tune in to learn how to hustle smarter, not harder!

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Welcome to The Hair Hustle Podcast, where business meets beauty! Hosted by Heather Podlesney, a salon coach with over 20 years of industry experience, over a decade of coaching market leading salons, and passion for helping stylists succeed, this podcast is your go-to resource for mastering the business side of the salon industry. Each week, we cover practical tips on budgeting, time management, retail strategies, and promotions to help you grow your profits and run a thriving salon business. Whether you’re behind the chair or behind the scenes, tune in to learn how to hustle smarter, not harder!

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Episode 33: Guest Experience Series Pt 2 - Give your experience the audit it needs!

Episode 33: Guest Experience Series Pt 2 - Give your experience the audit it needs!

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