On this episode of the Raving Patients Podcast, Len sits down with Shasta Clark to discuss the importance of accurate billing and the risks to the practice owner if not done correctly. Outsourcing is for every office and sometimes the solution is just additional resources to make sure the practice isn't at risk.

Takeaways from this episode include:

1. How to determine if outsourcing is right for your dental practice. Pros of outsourcing.
2. The importance of correct dental billing and posting
3. Implementation of a insurance verification and claims follow up system
4. Complimentary resources for learning and growing such as Clubhouse & Facebook business page

Shasta started off in the dental world over 15 years ago when she was hired for a front desk position simply because she could speak Spanish. She quickly moved to the office manager role after the acting manager quit. She was kind of thrown in the deep end without any floaties, and was forced to learn the business side of dentistry all by herself but today she is more than grateful for the experience. She's been privileged to have some of the best mentors and leaders over the years and really adapted the lead with a generosity mentality. She is forever a student, always looking for new ways to expand my knowledge bank so that she can continuously deliver great services. She is dedicated to helping dentists, and their entire team reach their highest level of professional success.

Promotion: 10% off the first 3 months. Schedule a meet N greet via Shasta's website and mention Raving Patients in the "how did you hear about us" section.