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On this week’s episode of Grease the Wheels, we delve into the world of statistics, and come up with some genuinely novel applications of baseball numbers and terminology to help your shop run better. RBI for service advisors, Errors also mostly for service advisors, and techs having to bat 1.000. There area already hundreds of datapoint for shops to utilize to make better decisions, but more often than not we find that the data is being underutilized, and no one really knows what it is. There are many reasons for this, but it leads to one of the most pressing concepts in the automotive industry today, a takeoff of the stat line WAR from baseball that we named Repairs Against Replacement. Are the new guys able to actually turn the hours with the accuracy of the people that they are replacing - more often than not. Will your shop have the payroll to effectively replace high performing techs who decide to grease the wheels - also probably not. 

Also Uncle Jimmy is still salty about the Bills and has used the time between football and baseball season to binge some Ken Burns. 

This Episode of Grease the Wheels is brought to you in partnership with Surfwrench Digital! For more on Video MPI Training Visit https://www.surfwrench.com/video-mpi-training-landing/ to learn more. Video MPI Training built in the shop, by your Uncle Jimmy. Use code “GTW” for 50% off your training access!