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On this week’s episode of Grease the Wheels, Uncle Jimmy goes over some ways that you could *theoretically* sabotage the shop, and some of the ways to fix it. The conclusion that he comes to however, is one of the coldest lines in this entire series of podcasts - mainly that most shops are sabotaging themselves! From poor management to ineffective service advisors, when times get slow from either external or internal factors the personnel that stand to lose the most happen to be some of the most valuable in the shop, and the ones that have the highest demand for their skills! There are tons of ways to fix this, but the bottom line is, if you don’t have the work the people who suffer the most are the techs, and they often times have the best exit strategy! 
 
 Also Uncle Jimmy gets the palladium sombrero on repair order up-sells. 

This Episode of Grease the Wheels is brought to you in partnership with Surfwrench Digital! For more on Video MPI Training Visit https://www.surfwrench.com/video-mpi-training-landing/ to learn more. Video MPI Training built in the shop, by your Uncle Jimmy. Use code “GTW” for 50% off your training access!