Feeling overwhelmed by clients who disregard your pet care policies? Struggling to assert boundaries in you pet sitting business without risking client relationships?

Tune in for a crucial episode tackling boundaries in pet sitting businesses.

In this episode of Bella In Your Business, Bella unveils powerful strategies to regain control and respect in your business interactions. Learn how to confidently enforce policies on cancellations and last-minute changes, ensuring your time is valued and your business thrives. Discover practical tips to prevent burnout and maintain a healthy work-life balance.

Whether you're a pet care veteran or just starting, this episode equips you with the tools to establish boundaries that command respect and elevate client satisfaction.

Don't let issues with boundaries undermine your success—tune in now and transform the way you manage client expectations!

Timestamps:

[0:00] Introduction about boundaries and the context of a pet sitting business

[5:40] Signs that boundaries are being blurred and the impact on business/personal life

[7:37] Reframing mindset to see boundary issues as business matters, not personal

[11:24] Sample response scripts for clients pushing boundaries

[13:19] Tips for maintaining boundaries like training clients and consistency

[19:09] Advice to a client who posted about schedule changes

Notable Quotes:

"Boundaries are like the framework of a house, they hold everything together and they keep it standing."

"These small boundary breaches can add up leading to burnout and resentment, which ultimately affects the quality of the service you provide."

"Boundary issues often are not personal attacks. They usually stem from unclear communication."

"We teach people how to treat us. If you're answering the phone late at night or sending emails outside of office hours or bending the rules frequently, you're setting a precedent with clients."

"Being motivated does nothing. It's like toilet paper that you throw down the toilet."

Resources:

Mastermind

20-minute consult

Did you love this episode?

Make sure you never miss an episode! Head over to Apple Podcasts or Spotify to subscribe to Bella In Your Business.

Transcript:

Welcome back to another episode of Bella in your business. Oh my gosh, you guys, we are so close to 400 episodes. Oh my goodness, more to come on that in a little bit. But I hope you guys are having a fabulous summer. Olivia and I just got back from Disneyland, we went out there for a couple days had so much fun. I'm sure you have seen my Instagram stories. I hope you guys are taking some time, or at least planning a little bit of time out during the vacation or during summer break, or just, you know, time to recharge, whether you have kids or whether you're single, or whatever it is that you're doing. I just hope that you're taking some time for yourself and scheduling, because I want to remind you that the majority of us have started our own company because we wanted time and financial freedom, and so in honor of that, I just wanted to remind you to take a little time for yourself.

Okay, so along with that, in a very good segue is today I wanted to talk about boundaries. Oh yes, boundaries. And it was actually sprouted from a question that I saw happen online, and I was just really intrigued by it, because I read a lot of the stuff that you guys post, and then I think to myself, like, Well, why is that a problem? What is what is that? And so I'm just going to kind of read this to you. I'm going to keep it anonymous here, but this person says that she's been having several issues, some issues with several, several clients not respecting her policy. So the first thing that it tells me as if it's happening several times with different people, then the common denominator is you and I say that respectfully, okay, but I'm using this as an example, because I know that so many can relate to it.