Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech.

In our latest episode, we’re covering the fundamentals of texting in group practice. 

We discuss HIPAA compliance as a process, not a product; secure and non-secure text messaging; client requested alternative communications; how to use SMS texting in a compliance compatible way; what to have in place with your phone service provider; what to do about personal phone services; phone service providers we recommend (and don’t recommend) for teams; and how to document text messages.

Listen here: https://personcenteredtech.com/group/podcast/

For more, visit our website.

PCT Resources

• PCT's Free Sample Forms:

• Request for Non-Secure Communications

• Communication Policy (Client Facing)

• Email & Texting Risk Questionnaire

• PCT's free Group Practice Service Selection Workbook & Worksheets Step 1 of the PCT Way  -- support for selecting HIPAA-secure, effective, and economical services to meet your practice's functionality and operational needs, including phone and texting (SMS and secure texting)

• CE course: Smooth and Secure Use of Phone, Text, Email, and Video to Meet Modern Clients Where They Are: Legal-Ethical and Real-World Considerations (3 legal-ethical CE credit hours)

• Group Practice Care Premium

• weekly (live & recorded) direct support & consultation service, Group Practice Office Hours

• + assignable staff HIPAA Security Awareness: Bring Your Own Device training + access to Device Security Center with step-by-step device-specific tutorials & registration forms for securing and documenting all personally owned & practice-provided devices (for *all* team members at no per-person cost)

• +  assignable staff HIPAA Security Awareness: Remote Workspaces training for all team members + access to Remote Workspace Center with step-by-step tutorials & registration forms for securing and documenting Remote Workspaces (for *all* team members at no per-person cost) + more

• HIPAA Risk Analysis & Risk Mitigation Planning service for mental health group practices -- care for your practice using our supportive, shame-free risk analysis and mitigation planning service. You’ll have your Risk Analysis done within 2 hours, performed by a PCT consultant, using a tool built specifically for mental health group practice, and a mitigation checklist to help you reduce your risks.