As aviation propels into the second quarter of this century, we’re learning more than ever that the best aircraft designs consider the humanity of aviators — their strengths, their shortcomings…their very nature. 

Raphael Paquin and Fabien Bernard are experts in human factors engineering. They work together at Airbus in France, where they find new ways to bring flying closer to the human experience. 

In this conversation, I’ll speak with Raphael and Fabien about their work. We’ll look at all things human factors, from the emerging use of augmented reality in maintenance, to the century-old method Japanese metro workers use to increase safety by 84%. And much more.