On this Facebook Live series converted into a podcast, Len sits down with Andy Cleveland to have a candid discussion about A/R, how much money is out @ 30,60,90, and whether or not it is related to insurance or patient responsibility. Takeaways from this episode include: 1) What does your A/R look like? 2) What can you do internally to collect on your accounts? 3) Why should you consider using a collections agency?

Andy Cleveland, "The Dental Accounts Receivable Ninja" has been in the Revenue cycle space for almost 20 years and has served a variety of capacities. He started working with dental practices on the collections floor motivating difficult patients to pay on everything from hygiene visits to full mouth restorations. Learning the business from the ground up he developed a proficiency in recovering lost revenues and rose to the top of his field. He realized his skill sets were better utilized working with clients so, he moved to the consulting and service side of the business where a greater impact could be made.

Currently, he works with individual and group practices optimizing their patient accounts receivable process to ensure maximum profitability and efficiency, frustration reduction and patient retention. He has partnered with the country's leading collections firm www.tekcollect.com He is the creator and Sensei of www.profitgeneratingninjas.com a free resource designed to help dentists find reputable partners to help with other crucial functions in their practices. He has been interviewed on DentalTown, is a member of The Academy Of Dental Management Consultants (ADMC), a member of the American Associaton of Dental Office Management (AADOM), and is a speaker and networker that enjoys specializing in the dental field.