On this episode of the Raving Patients Podcast, Len sits down with Tapan Patel and Eric Weeden from True Lark to discuss the current state of patient communications, the 'why' behind the current state, how the dental technology landscape has changed over the past several years, and how True Lark can help rethink a practice's approach to patient communications.

Takeaways from this episode include: 1. The current state of patient communications and dental technology and why it's broken. 2. Ignoring the problem leads to lost revenue and poor patient experience. 3. Modernization of the dental technology landscape over the past few years. 4. What True Lark is and how it helps bridge the patient communication challenges. Tapan Patel is the head of product at True Lark, and brings 10+ years in building leading edge technology products. He leads the effort of gathering and synthesizing feedback from the market and translating this into meaningful products. Eric Weeden is the head of Sales and Marketing at True Lark, and brings 20+ years of leadership experience to the team, focusing on building sales, marketing, and implementation strategies that drive business growth and retention.