Today, we welcome our friend, Niki Ramirez, a Human Resource specialist at HRAnswers.org. Niki and her team provide full-service HR consultation, compliance support, and employee training for small businesses, their mission is to take care of "HR" so that their clients can focus on their business.

On today's episode, Niki will share her expertise on the importance of being a coach to your pet-sitting employees, and how it can help your business thrive. From setting goals and providing feedback to fostering a positive work environment and developing a growth mindset, Niki will share her insights and tips on how to effectively coach your team. Whether you're a new business owner or an experienced manager, this episode will provide valuable takeaways that you can implement in your business right away.

Biggest Takeaways:

What is coaching and why should we coach? We don’t always feel like natural coaches or understand the mindset of how to become an effective coach. It is a way we can change the outcome of the “game” as it progresses. [5:00]

What do great coaches do to unlock the best potential of their employees? They often provide a vision for their employees [9:20]

Are there different types of coaching? And when should we implement these techniques and why? [13:20]

Is there any easy way to say “I’m going to be coaching you?” [15:00]

How can you coach stubborn pet sitting employees? We want to boost performance but think about coach vs. discipline. If you coach first, you will probably not have to discipline. But sometimes you have to put them on notice. [19:00]

How can you find Niki and tap into her resources? [24:00]

Links:

Find and contact Niki for a quick and easy consultation at HRAnswers.org

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Transcript:

Bella: This is episode 95 of Bella in Your Business. Welcome to Bella in Your Business, where Bella will discuss anything and everything about your pet sitting business to help you land on target. So get ready—Bella's got your chute. Let's jump. Welcome to Bella in Your Business. My name is Bella Vasta, and I'm your host from Jump Consulting. Today, I have a very special guest with me. I have known Niki Ramirez for probably a year and a half at least, and I need to tell you all that it was not easy to find her. I went through so many people, convinced myself that there is a magical person like Niki out there in the world to help small business owners like you, the listener, and myself.

Niki is actually an HR consultant. She offers compliance support and employee training for small businesses. Her mission is to take care of the HR—the human resources—so that her clients can focus on their business. I was instantly drawn to her and have been lovingly using and abusing her in almost everything I have to offer. Niki has actually endorsed the employee manual that Jump Consulting sells to pet sitters. She's also been my guest numerous times in the Employee Quick Start Mastermind groups that I have to help get pet sitting business owners from solo to employees, and she's been a wealth of information. What Niki does is she is literally a contractor that you can bring on your team, project-based or ongoing, and she can help you exactly with what she said—take care of your employee or people problems. So without further ado, Niki, welcome to the show.

Niki: Good morning. Nice to be here with you.

Bella: Absolutely. Why don't you go ahead and fill in the gaps and give our listeners a little bit of understanding of how you became what you are today and why you do what you do?

Niki: I started working in the realm of human resources and employee training probably about 25 years ago,