F&I Talk Outside the Box

In our first episode of the 2021 season of F&I Talk Outside the Box, EFG Trainer Dave Gibbs has a candid conversation with Jay Edwards, the Director of Finance for Bob Moore Auto Group out of Oklahoma City, Oklahoma, on how his auto group turned the challenges of conducting business during a pandemic into growth opportunities for the years ahead.

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Listen to EFG's Vice President of Training and Compliance, Steve Roennau, and EFG Training Manager, Dave Gibbs, discuss the benefits of selling bundled F&I products. Learn how this helps streamline and simplify the F&I process.

Listen to a round-table discussion between EFG's Vice President of Training and Compliance, Steve Roennau, and EFG Training Managers Jason Hash and Dave Gibbs concerning how to combat fraud in the dealership in 2020.

They discuss the challenges of online retailing and how to verify identity when you don't see the customer, along with industry best practices.

Learn more about EFG's training and compliance services here: https://www.efgcompanies.com/services/training-services/

Have you been in a dealership and seen the F&I process lately with all the extra measures in place for COVID-19?

It can be much more daunting to build confidence and put customers at ease from six feet away. But, it can be done!

In this podcast, you'll hear from EFG Companies Training Manager, Dave Gibbs and EFG Vice President of Training and Compliance, Steve Roennau on how to build customer confidence in the F&I process with COVID-19 measures in place.

In this episode, EFG's Vice President of Training and Compliance, Steve Roennau, discusses how to maximize distance selling opportunities in the F&I department with EFG Training Manager, Jason Hash.

Do you know how to effectively use your dealership's complimentary services to benefit the F&I product presentation?

Listen to EFG's F&I Talk Outside the Box Podcast to learn how to complimentary offerings benefit your dealership and the consumer.

This podcast is brought to you by WALKAWAY from EFG Companies. Give your customers the confidence to buy TODAY with WALKAWAY! Learn more here: https://bit.ly/3doVUfO

Do you speed through the warranty review or do you take the time to explain what it covers, and more importantly, what the manufacturer's warranty does not cover?

Listen to our latest podcast with EFG trainers Jason hash and Dave Gibbs on how the warranty review can be used to set up your F&I product presentation.

This podcast is brought to you buy WALKAWAY from EFG!

See how you can give customers the confidence to buy TODAY with WALKAWAY: https://www.efgcompanies.com/products/debt-protection-products/walkaway-car-return-protection/

Listen to EFG's F&I Talk Outside the Box Podcast to learn the benefits of reading your contracts. Knowing the ins and outs of your products can help you tailor your product presentation to the unique needs of the customer sitting in front of you.

Hear from EFG Trainers Jason Hash and Dave Gibbs on how to reduce chargebacks due to refinance or product cancellations. Here's a hint: it all goes back to providing quality customer service in F&I.

Listen to EFG Training Managers, Jason Hash and Dave Gibbs, discuss how to break down the walls between sales and F&I to build better relationships, increase productivity, and ultimately PRU.