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Have you ever faced the dilemma of choosing loyalty over performance in your work relationships? Carolyn and I kick off this episode with a personal story that underscores the complexities of loyalty in the construction industry. We'll share an unforgettable experience with a long-term plumbing trade partner whose performance issues forced us into making some tough calls. Discover the critical role of clear communication, mutual respect, and the tough decisions that builders must navigate to uphold standards and maintain successful outcomes.

Balancing loyalty and business strategy is no small feat, and that's exactly what we tackle in our next segment. We analyze the fine line between staying loyal to trade partners and securing the best service and pricing for projects. Listen as we explore the mutual benefits that arise when trades bring value-added solutions to the table. We'll also dive into the challenges that come with maintaining competitive pricing, the importance of vigilant cost code reviews, and the biases that new personnel can introduce in purchasing decisions. This conversation is a must-hear for anyone looking to optimize their business relationships and cost management strategies.

Finally, we examine how unwavering loyalty to a single vendor might be more harmful than helpful. Learn why transparent communication and open dialogue are essential for identifying and addressing issues early on, avoiding unnecessary costs, and improving processes. Plus, we emphasize the value of understanding business margins and investing time in self-improvement to become more valuable within your organization. Carolyn and I reflect on how our discussion took some unexpected yet enriching turns, offering insights that could transform how you approach loyalty in your business operations.

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Carolyn can be found on LinkedIn at:
https://www.linkedin.com/in/carolyn-mcmahon-937b89158
Joshua can be found on LinkedIn at:
www.linkedin.com/in/joshuamcmahon15
Email for feedback, questions, complaints, etc:
[email protected]

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