Ignatius Ong, CEO of FireFly, discusses: --  FireFly's ceased jet services and its sole focus on turboprop operations --  Why MAS took over FireFly’s jet ops --  If the move to cancel FireFly's jet operations was premature --  FireFly's target market as a 'community airline' --  New routes --  Plans for fleet explansion --  Increasing customer experience and satisfaction --  FireFly's fuel surcharge

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