As a business owner, crap happens. In this first episode of "The Premium Mindset," Evan Ritchey and Cameron Bawden recall some of the craziest stories when employees made mistakes. From being accused of theft to getting caught on camera hitting a carport, this episode is not only entertaining but insightful. How can employers can handle tense situations with customers with grace? Tune in to learn how on this episode of "The Premium Mindset."