For The Record

Kevin Harrington MSN, APRN,  FNP-C is a true Renaissance man, a purveyor of clinical education and a mastermind when it comes to Practice management. 

In Science, Safety and The Path to Success, Kevin shares his perspective after 19 years of experience across all facets of Aesthetics.

He worked at Allergan for 9 years, was integral in building the MSL team at Galderma, then transitioned to his own practice Face-Time Aesthetics where he’s since been a long-time trainer for both companies.

In addition, his private training program, Face-Time Aesthetics Training, has partnered withTitan Aesthetic Recruiting, where he serves as the Clinical Training Director, to build a robust injector preparation course, the only one of its kind! 

He’s also Faculty for the wildly popular Injection Anatomy and can be seen speaking at conferences and courses around the country.

Kevin is passionate about Patient safety, and with every training or lecture he delivers, his north star is staying true to the “medical” aspect of everything we do in Aesthetics.

In addition to his clinical thought leadership, he also holds a business degree, and his keen sense of Practice operations has not only helped his own business succeed, but earned him a coveted spot as an original member of the Aesthetic Masterminds.

This episode covers everything from physiology, pharmacology, Patient and Injector psychology, and the business imperatives every Practice needs to succeed. 

In “The Happiness Project” we sit down with YourProjectTamp co-founders, Mei-Lin Reisin, LME &  Dakota Holt, MSN, NP-C to learn the ins and outs of making a successful business partnership work! 

While these two are known for their fun, entertaining and skillful production, they are also experienced practitioners who have built a Practice that creates joy, happiness and acceptance for Patients while also delivering top notch results. 

Dakota & Mei-Lin approach every Patient collaboratively- leaning into their respective strengths as an Injector and an Aesthetician to deliver in-depth treatment plans that build long term trust and retention.

Through their EDU program, they are sharing their expertise as business owners, teaching treatment techniques and guiding marketing and brand development for trainees ready to go to the next level. 

And through it all, they remain focused on revolutionizing the beauty industry and creating an inclusive environment where all aesthetic professionals can thrive!

In "Reprogram Your Mindset", Jason shares what it’s like to run a successful Aesthetic Practice in one of the most competitive markets in the US, Austin, TX, with his wife, National trainer, expert injector, CEO and Founder, Brooke Nichol, RN, CANS.

Together, they’ve been able to pair Jason’s business operations and sales background with Brooke’s passion & expertise for Aesthetics to build a destination Practice for Patients & Providers. Saving Face has grown at an exponential rate, adding a second location, and now moving into a bigger space to accomodate the growing headcount. 

Their shared commitment to functional wellness and clean living led to a new business venture when they turned to CBD as a key ingredient in developing a post-treatment product line that is gaining national attention: Post Love.

Post Love has grown from an organic farm in Colorado where Jason and Brooke began the manufacturing process to retail shelves in Aesthetic Practices across the US. True to who they are, the pair donate a portion of the proceeds from Post Love to charity.  They want Post Love to serve as a vehicle to heal and empower their Patients and the Patients of others. 

But throughout the journey, Jason has remained steadfast in his commitment to being a conscious contributor- being present as a business partner, husband, dad and community advocate.

He’s focused intensely on reprogramming his mindset and getting to the core of his own mental and physical health which has positively impacted every part of his life- the hard work that pays exponential dividends! 

We dive deep into what it takes to run a successful business - not just from an operations perspective but how you show up for your team and your Patients everyday. 

This episode is equal parts business coaching and life coaching, and it’s one you do not want to miss!

Learn more about Saving Face: https://www.savingfaceaustin.com/
Learn more about Post Love: https://postloveskincare.com/

Episode 34 features triple board-certified, Harvard-trained Dermatopathologist & Founder of GFaceMD and Soyier Skin Collection, Gretchen Frieling, MD.

“Dr.G” comes from an extensive background in Anatomic and Clinical Pathology & Dermatology, but 5 years ago, she turned her unique perspective as a skin expert into a wildly successful Aesthetic Practice and secured her spot as an industry leader and educator. 

She’s well known for her innate ability to educate on the pathology of injectables, something she stayed away from early on when marketing her Practice. Fast-forward years later, and she’s constantly asked to lecture on industry podiums, contribute to national magazines, and share her perspective on various media outlets. 

Her expertise as an Injector is closely rivaled by her success as an entrepreneur. From a one-room location at a hair salon to one of the most sought after practices in the Northeast, she’s become a master at branding, exceeding Patient expectations, growing a stellar team, and she’s earned her stripes as a savvy businesswoman. 

In addition to her role at GFace, she’s also the mastermind behind skincare brand, Soyier, where she’s played a major role in formulating each product, designing the packaging, and creating the entire brand presence.

Right before the pandemic, she launched FaceITVirtual, and three meetings later, she’s put her Midas touch on an international, virtual conference that continues to grow year after year.

In this episode, she shares her philosophy on keeping her head down and pushing forward with a relentless focus on learning, growing, and as a result, succeeding across multiple fronts.

Most importantly, she reminds us to remain authenticate, don’t over think it or get caught up in what others are doing, and to give yourself the grace to learn, fail, and try again.

Learn More About Dr. G: 

GFaceMD: https://gfacemd.com/
Soyier Skincare: https://www.soyier.com/
FaceIT Virtual: https://www.faceitvirtual.com/

Sarah is the Founder & CEO of Bespoke Beauty and Wellness, a role that she’s grown into by diving head first into her entrepreneurial journey.

Sarah isn’t new to the industry by any stretch. She cut her teeth in Aesthetics like many do- drinking from a firehose! She learned to inject and began her pursuit to deliver exceptional, natural results in a plastic surgery office many years ago.

Fast forward, and she stepped out on her own in the swing of the pandemic, and Bespoke has experienced explosive growth with her at the helm ever since. It’s no surprise given Sarah’s commitment to give everything she does 110% effort.

She’s a busy graduate student who’s less than 5 weeks from completing her FNP & DNP programs.

She’s integrated a wellness focus to Bespoke that has led to a more holistic treatment approach for patients and solidified her efforts to stay true to building a medical aesthetic practice (with an emphasis on medical!)

She’s being tapped to teach, train and share her expertise across the country, and she’s got an insatiable appetite of her own for continual training which has led her to world-class programs around the globe.

All in all, Sarah is a great example of what we’d all hope to achieve in the transition from injector to CEO. She's running a great business, executing a Nurse residency program, pouring into her own and her staff’s development, and learning to give away control when the time is right.

Learn more about BeSpoke Beauty & Wellness at https://www.bespokebeautymt.com/.

This week in Episode 32, its The Cloud Movement with My Vansanity Founder & CEO, Ignacio Fanlo.

Iggy comes from a long career spanning investment banking & tech. He was in Silcon Valley during the rise of the internet and the “dot com bubble,” and he’s founded and sold companies to the tech giants along the way!

He’s bringing the cloud concepts to aesthetics by giving Providers and Practice Owner the chance to use what they need, when they need it, and only pay for their utilization of Vansanity’s resources.

His company provides a one-stop-shop for Injectors to rent a fully stocked treatment room - medical supplies, product, energy devices- by the hour. There are in control of their own patients and marketing, and Vansanity helps them build their business with no up front capital! 

That means, a Provider can pay $99 an hour plus the wholesale cost of whatever they use, and put the rest in their pocket! 

With locations in Dallas and Boston, Injectors are quickly finding the option to work when they want, on demand, and only pay for what the need as a wildly profitable way to operate. 

And now, Vansanity is also helping Practice owners to build the same model - use Vansanity’s resources, transition their practices to an on-demand model, and pay based on consumption!

It’s a concept that we all know- Air BnB, Uber, salon booth rental, electricity, and of course, the cloud! 

Learn more: 
Vansanity Website: https://vansanity.com/
Vansanity Instagram: https://www.instagram.com/myvansanity/

This week, we shift our focus to new injector preparation, recruiting, candidate screening, continuing education and more with industry veteran, Mary Beth Hagen!

Mary Beth has been serving the needs of our industry since 2005! Since then, she’s held roles at Galderma (then Medicis) and Allergan in sales, product management and national account direction.

But in 2017, she felt a different calling, and TITAN Aesthetic Recruiting was born! She saw a gap in matching Practices in search of great injectors with great injectors looking for a new Practice. Over the years, her thorough recruiting process, complete with in-depth screenings and a strong focus on long-term candidate success, have become the secret ingredient for the growth of countless Practices. 

But as the industry has changed, her offerings have, too! TITAN is now equally focused on preparing the influx of new injectors for their first role and beyond, and she shares what sets a great candidate apart in the interview process! 

She and Kevin Harrington, FNP-C, have built a multi-step injector preparation course that helps set the right foundational knowledge to accelerate onboarding once a candidate is placed.

She took it one step further with the TITAN Membership Program where injectors can access frequent webinars with top Injectors & Trainers across the industry. In addition, TITAN’s “Netflix” style resource library allows injectors to rent a broad range of training videos for a VERY low cost.

We cover so much ground in this episode including compensation, retention, and the multitude of challenges that come with all things human capital!

This is an AWESOME episode for anyone looking for talent or those looking to get their start in Aesthetics! 

In Episode 30, we sit down with Irnise Williams, Esq. who is making a giant impact in the Aesthetic industry with a fresh take on helping practices to adhere to legal and compliance standards. When we say she is a force of nature, we mean it!

Her experience is a perfect fit for the Aesthetic industry - she’s was a nurse for 13 years, and then she worked in both legal & medical capacities for years after law school. In 2020, Irnise went head first & full time, opening her own firm to help practice owners take the reins and protect and grow their businesses.

With Irnise, you aren’t getting a typical attorney. She’s helping you look at your entire business from top to bottom, inside and out, to stay legally and compliantly buttoned up. But, she takes that information and acts as a strategic business partner to help give you the resources to fill in all the gaps- marketing, HR, bookkeeping, time management, leadership, digital and so much more! 

In this episode, we discuss the changing nature of legislation, watch outs for keeping your practice legally safe, managing your digital presence, hiring and onboarding the right people, ongoing training to protect the practice and more. 

This episode is a game changer and Irnise is a wealth of knowledge! Connect with Irnise and continue the conversation:

Law Office of Irnise F. Williams, Esq.: https://www.irnisewilliams.com/
Compliance & Training Modules: https://yournurselawyer.iwilliamslaw.com/

When we think about our AR clients who do it all, one name always stands out! Bryan is the Director of Clinical Operations at My Face Lady as well as a Trauma Surgery Nurse Practitioner by day, and he spends a several hours a month in the ER as well.

One thing Bryan and his two partners at MFL have mastered is strict protocols and processes for managing the day to day. At their size, they have had no choice! 

With over 85 injectors spread across Texas and Louisiana, this concierge medical practice has exploded since it opened 5 years ago. Bryan has learned a lot of lessons by trial and error, especially when it comes to hiring, onboarding and training a massive staff. 

The business is bringing on new talent 4-6 times a year with 10-15 injectors at a time! He’s built a stellar leadership team with devoted personnel to manage onboarding, payroll, inventory, Aesthetic Record, local outreach and more. There’s only 1 of him and 85 of them, and he can’t be everywhere all at once. Process is the only way..

He’s become an operations master with some many moving parts- there is no playbook for concierge medical clinics at large scale. Because of this, they are obsessive when it comes to safety protocols, frequent staff training, building a connected culture, and managing resources (specifically inventory!)

This episode will absolutely BLOW. YOUR. FREAKING. MIND.

Learn more about My Face Lady at www.myfacelady.com or follow them on Facebook at @myfacelady!

This week, we sit down with the formidable & fabulous, Sally Santos, PA-C, who shares the lessons learned after more than a decade in dermatology with a passion for treating skin conditions who became an Aesthetic Mastermind, in many ways, by accident.

Her early career was forged in medical dermatology without even a small desire to venture into Aesthetics. But, a 3+ year job with world-renowned injector, Vivian Bucay, MD, changed all that!

When life moved her to Austin, she teamed up with Daniel Carrasco, MD. Here she found the perfect marriage of aesthetics, dermatology and clinical research.

Along the way, Sally has honed her skills as an educator and has remained one of the top requested trainers for Galderma year after year. She's been a part of GENNow since its inception and has lectured at symposiums and seminars across the US and conducted hundreds (if not thousands) of peer- to-peer trainings! 

She provides some incredibly useful tips on how to build your skills as a trainer, take control of the room, set your boundaries, and prepare for anything. 

But now she's entering into a new challenge as an entrepreneur, something she's tackled head on while opening Ella Med Spa.

She's shares lots of VERY valuable information on real estate negotiations, dealing with contractors, and managing cash flow during the start-up period.

This episode is equal parts education and entertainment! It feels like an episode of VH1 Storytellers, and you do not want to miss it!