We probably all have experienced a poor apology or even given one. On today’s show Phil+Diane and Brook+Elizabeth all sit down to discuss what a good apology looks like. It is so much more than the words you say or don’t say, although they are important. They unpack God’s heart for forgiveness and how it goes hand in hand with apologies. They also go through the 5 steps to apologize from the book, When Sorry Isn’t Enough by Gary Chapman and Jennifer Thomas. Enjoy!

5 steps to an apology:

1) Expressing Regret

2) Accepting responsibility

3) Making restitution

4) Genuinely repenting

5) Request forgiveness

Book recommendations:

When Sorry Isn't Enough by Gary Chapman and Jennifer Thomas

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