On this episode of the Jim’s Podcast, we interview Jason Jaap from Jim’s Scratch and Dent.

Jason clears up the long-running “supermarket” myth and takes us right back to 1990, when he bought a Jim’s Mowing franchise at 22 years old.

From there, it’s a proper Jim’s story. Master franchise days, building support systems, launching new divisions, and then heading to the UK before coming back to Australia and eventually building a scratch and dent business that grew big enough to sell to private equity.

We also get into what Jim’s Scratch and Dent looks like today. Mobile repairs in customers’ driveways, what the work actually involves, the type of people they’re looking for, training, support, and what franchisees can realistically earn (including the “good week” numbers).

Jason also explains the fees, the territory setup, and the new membership program “Jim’s Scratch and Dent Protect” designed for new car owners.

If you’ve ever wondered how this division works, or you’re a qualified spray painter thinking about running your own business, this one’s worth a listen.