Corey discusses the Office of Inspector General (OIG) and Postal Inspectors, highlighting their tendency towards dishonesty. He shares his experience with their investigations and argues that they often act on behalf of management with the aim of finding carriers guilty. He emphasizes that even though postal inspectors may seem intimidating, they are still bound by the contract and should be held accountable. He encourages shop stewards to be proactive and take detailed notes during any interactions with the OIG or postal inspectors, as these agencies are known for misrepresenting information. Corey suggests requesting the handwritten notes of the inspectors to ensure accuracy and to potentially raise an Article 17-31 grievance if needed. He reminds listeners that the carrier's day in court is crucial and that they must be truthful and protected by the shop steward. He emphasizes that the shop steward needs to stand firm against intimidation tactics and advocate for the carrier's rights.

Corey discusses the importance of the investigative interview in the grievance process, and how a poorly conducted interview can jeopardize the entire case. He stresses the importance of the carrier's right to a pre-interview consultation with a shop steward prior to the investigative interview. Corey describes the procedure for what the steward is to expect and how to conduct their business during the interview. He further emphasizes that this right is protected by Weingarten rights (NLRB vs. Weingarten, Inc. 1975) and that the shop steward should not be a silent observer during the interview. The shop steward should be actively involved and ensure the carrier is aware of their rights. He also highlights the importance of writing down questions and answers verbatim and avoiding leading or accusatory questions from management. The carrier's right to know the charges against them and defend themselves before discipline is initiated, as it is their “day in court,” and that management must have just cause for discipline.

*notes to be considered in adding: accusatory questioning, fabricated questions and falsified answers, citations of all documents, expectations for the carrier to tell the truth*

Notable documents: M-1668, C-23987, C-26281.

Link to the National Labor Relations Board Weingarten Rights: https://www.nlrb.gov/about-nlrb/rights-we-protect/your-rights/weingarten-rights#:~:text=This%20right%20was%20first%20articulated,without%20a%20requested%20representative%20present.

All about the shop steward and advice from Corey to stewards, including certification via Article 17, the workroom floor environment, work ethic and integrity, an individuals reputation as a credible and reliable source, understanding our handbooks and manuals (M-41 and M-39), and time sensitivity behind a grievance case.

Corey discusses the importance of being a good shop steward. He emphasizes that the position is often thankless and requires dedication and integrity. He stresses the importance of being properly certified as a shop steward via Article 17 and knowing the relevant sections of the Joint Contract Administration Manual (JCAM), particularly Article 16 (discipline) and Article 41 (opting, etc). He also emphasizes the importance of a strong work ethic, honesty, and integrity, as a reputation for dishonesty can be detrimental to a shop steward's effectiveness. He affirms that shop stewards should be knowledgeable and proactive in representing their fellow carriers.

Corey Walton, a 27+ year city letter carrier and shop steward since 2006, introduces his podcast "From A to Arbitration" aimed at helping people navigate the grievance process in labor organizations. He discusses the various handbooks and manuals used in the grievance process, including the Joint Contract Administration Manual (JCAM), and the M-39 and M-41 handbooks related to city letter carriers.

Corey outlines the topics he will cover, including the informal and formal steps of the grievance process, the role of the B-Team (the second level of the grievance process), and arbitration. He shares his personal experience as a shop steward and an arbitration advocate, emphasizing his dedication to understanding the grievance process and helping others. He also highlights his involvement in the NALC and USPS safety task force, regional training, and his commitment to being a resource for others in the field.

The podcast aims to provide valuable insights and guidance on the grievance process, particularly for new advocates, shop stewards, and those seeking to understand the intricacies of labor relations.