Special guest Chris Bauschka, General Manager & AVP, Global Telecommunications, Media and Technology Industries at ServiceNow, discusses how service management platforms can help network operators retain customers, evolve their service offerings and be more competitive. <a href="https://www.lightreading.com/newsletter_signup.asp?utm_source=referral&utm_medium=Acast&utm_campaign=Podcast_CTA" rel="noopener noreferrer" target="_blank">Sign up today for the Light Reading newsletter.</a><hr> Hosted on Acast. See <a style='color:grey;' target='_blank' rel='noopener noreferrer' href='https://acast.com/privacy'>acast.com/privacy</a> for more information.

Special guest Chris Bauschka, General Manager & AVP, Global Telecommunications, Media and Technology Industries at ServiceNow, discusses how service management platforms can help network operators retain customers, evolve their service offerings and be more competitive. Sign up today for the Light Reading newsletter. Hosted on Acast. See acast.com/privacy for more information.

Special guest Chris Bauschka, General Manager &amp; AVP, Global Telecommunications, Media and Technology Industries at ServiceNow, discusses how service management platforms can help network operators retain customers, evolve their service offerings and be more competitive. <a href="https://www.lightreading.com/newsletter_signup.asp?utm_source=referral&amp;utm_medium=Acast&amp;utm_campaign=Podcast_CTA" rel="noopener noreferrer">Sign up today for the Light Reading newsletter.</a> Hosted on Acast. See <a href="https://acast.com/privacy" rel="noopener noreferrer">acast.com/privacy</a> for more information.

From our sponsor: ServiceNow's Chris Bauschka on how telcos can provide proactive customer service

This feed is Light Reading's main podcast feed for "The Light Reading Podcast," "The Divide," "The Light Reading Extra," and "What's the Story?" Light Reading provides daily news, analysis and insight for the global communications networking and services industry. The publication was founded in 2000 and, since July 2016, has been a part of&nbsp;Informa Tech, a division of Informa PLC. We're part of a big team providing specialist research, media, events and training for businesses and professionals working in technology.<hr> Hosted on Acast. See <a style='color:grey;' target='_blank' rel='noopener noreferrer' href='https://acast.com/privacy'>acast.com/privacy</a> for more information.

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This feed is Light Reading's main podcast feed for "The Light Reading Podcast," "The Divide," "The Light Reading Extra," and "What's the Story?" Light Reading provides daily news, analysis and insight for the global communications networking and services industry. The publication was founded in 2000 and, since July 2016, has been a part of Informa Tech, a division of Informa PLC. We're part of a big team providing specialist research, media, events and training for businesses and professionals working in technology. Hosted on Acast. See acast.com/privacy for more information.

This feed is Light Reading's main podcast feed for "The Light Reading Podcast," "The Divide," "The Light Reading Extra," and "What's the Story?" Light Reading provides daily news, analysis and insight for the global communications networking and services industry. The publication was founded in 2000 and, since July 2016, has been a part of&nbsp;Informa Tech, a division of Informa PLC. We're part of a big team providing specialist research, media, events and training for businesses and professionals working in technology. Hosted on Acast. See <a href="https://acast.com/privacy" rel="noopener noreferrer">acast.com/privacy</a> for more information.

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From our sponsor: ServiceNow's Chris Bauschka on how telcos can provide proactive customer service

From our sponsor: ServiceNow's Chris Bauschka on how telcos can provide proactive customer service

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