In this episode of the Restoration Playbook Podcast, Travis sits down with Tony Scott, CEO and founder of Pro-Claim Group. Tony shares how he’s spent over 30 years building one of Canada’s most respected restoration companies—not just through operational excellence but by anchoring his team in deeply held values. He unpacks how a culture rooted in passion, purpose, and empathy has fueled innovation from the inside out, creating a company where people find meaning in the work and lead with heart.

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About KnowHow:
KnowHow is an easy-to-use, mobile-first application that helps restoration leaders rapidly onboard new hires, up-skill their workforce, and provide on-demand, expert guidance for every worker. Home to your company’s proven methods, KnowHow ensures everyone has the expertise they need to get the job done right, with time-saving features that make it a breeze to build, maintain, and translate Standard Operating Procedures.

Learn more at https://tryknowhow.com