August 17, 2023

From Transactional To Relational: Making an Impact for Families with Solomon and Michelle Logan

48 minutes

Kris welcomes the husband and wife team, Solomon and Michelle Logan, of Logan's Treehouse Childcare. Based out of Louisville, Kentucky, they are going on center number three and impacting close to 450 children a day. In the episode, they talk about the beauty of embracing the right timing, learning from mistakes, and their mission to solve problems in their community and commit to a family-focused brand. They discuss the actual features in their schools that help them differentiate and be top-notch and the benefits that come from building a family-like atmosphere.

Key Takeaways:

[3:54] Kris talks about her own Mamma Mia moment coming up, and where she will be on some of her fun upcoming travels!

[9:05] Solomon and Michelle talk about their play-based and family-centered atmosphere.

[11:48] Why did one of their locations close down, and when can we expect it to be back up?

[14:46] The vision behind Logan's Treehouse and how they made it happen, step by step.

[16:56] Their commitment to strive to make that family-like atmosphere and build strong relationships with their families.

[19:25] Solomon and Michelle talk about their personal life and the need to be structured with so much going on!

[20:51] Fun fact! Solomon is the king of the BBQ and makes a mean brisket, and Michelle originally comes from sunny Miami.

[22:35] Tips to create an environment that is more relational than transactional.

[25:14] Strategies for working together as a husband-and-wife team.

[30:10] The challenge of opening a center right when COVID-19 hit in 2020 and how they dealt with losing families and staff, and instead turned it into a positive.

[34:10] How did they find the academy and decide to take it seriously?

[38:19] What is EOS and how can it help people know who does what and to bring clarity around job responsibilities and roles?

[39:18] What is a childcare rockstar to Solomon and Michelle?

[40:26] What is next for Solomon and Michelle in 2023 and beyond?

Quotes:

"We thrive on basing everything around our family." — Solomon [10:44]
"A lot of people don't talk about timing. You can't jump in there right away and just expect things to bloom. You know, some things take time." — Solomon [14:03]
"More than anything, build strong relationships with your families and their children, and you will succeed." — Solomon [17:37]
"Go all in; don't hold back. Meet Your coaches. It's been a game changer for us." — Michelle (on the Academy) [35:33]
"I will say a childcare rockstar is somebody that leaves a positive impact on whomever they come into contact with, whether it be the kids, whether it be the teachers, whether it be your program director." — Michelle [39:45]