Front Desk Goddess Diaries

What you'll learn in this episode - 

REGISTER HERE for Jump Off the PPO Hamster Wheel Virtual Event Friday, March 24, 2023 9:00 AM - 12:00 PM, Central time

Free Resource- How to communicate PPO status in a positive way without misleading patients

LOOKING FOR ADDITIONAL TEAM TRAINING?

       Check out our new Front Desk Goddess Academy Virtual Courses!

       Register NOW for MISSION:POSSIBLE Case Acceptance Super-Conference!   April 26-28, 2023 in Las Vegas

Today I have the pleasure of visiting with Mary, Hygienist Extraordinaire! Mary has played an instrumental role in helping the practice transition toward patient-centered systems. As a result of the efforts of Dr. Alan Walker and his entire team, they’ve been able to work less while income while earning MORE INCOME. Not just the doctor, but his entire crew!  

Today Mary shares her experience with Brady Group Coaching, and how listening to patients makes a significant difference in patient relationships.

LOOKING FOR TEAM TRAINING?

Check out our new VIRTUAL Courses!

LIVE TEAM TRAINING -

Register NOW for MISSION:POSSIBLE Case Acceptance Super-Conference!   November 9-11, 2022 in Orlando, FL

Experience at the front desk in a dental office doesn't necessarily equal success when it comes to answering the phone.  In this episode I'll share 5 things that 'experienced'  teams are missing when it comes to maximizing new patient opportunities!

New Patient Phone Call Bullet Points

New Patient Welcome Packet and Letter

If you're allowing gossip, you're killing your team culture!  In this episode I'll give you tips on how to 'detox' your team by getting rid of the chatter!

LOOKING FOR TEAM TRAINING?

EPISODE RESOURCES

Frustrated by flaky new patients who cancel or no show? It could actually be your fault...  In this episode I'll share ways to increase the level of value and enthusiasm so that new patients actually show up in your office!

Are you on the verge of BURNOUT?

Do you feel as if you are ALL ALONE when it comes to the challenges you face?

You don't have to do it by yourself!  If you’re ready to kick the Sunday night blues to the curb, register now for our brand new Front Desk Goddess Academy All-Access Virtual Coaching!

Looking for live team training? Register NOW for MISSION:POSSIBLE Case Acceptance Super-Conference! Nov. 9-11, 2022 in Orlando, FL

Check out our other podcast - RICH HAPPY DENTIST PODCAST

You can't afford to miss this episode!  Amy shares FIVE REASONS why inflation is actually GOOD NEWS for your dental practice. 

GOT QUESTIONS?  WE HAVE ANSWERS!

Schedule your FREE 30-minute practice evaluation with Amy, or just call 800-592-7239 for more info

LOOKING FOR TEAM TRAINING?

Check out our new Front Desk Goddess Academy ALL-ACCESS Monthly Subscription!

Register NOW for MISSION:POSSIBLE Case Acceptance Super-Conference! November 9-11, 2022 in Orlando, FL

Already a Brady Group member?  All Events and Resources are included in your membership!  Just email Amy for more info - [email protected]

Most of you are still doing things in your role as a front desk goddess that are actually creating MORE work for you!  It's hard to break old habits, change the way we've 'always done it', or maybe we simply don't realize that there's a simpler way that will decrease stress and buy back valuable time. 

Check out this episode to find out how you can work smarter!

LOOKING FOR TEAM TRAINING?

There's no doubt that micromanagement is toxic.  But could you be claiming 'micromanagement' because you don't want to be held accountable? Doctors, are you a 'hands-off' boss, saying you don't want micromanage, when you're really just uncomfortable leading your team?  

In this episode, Amy shares her thoughts on micromanagement and how it pushes good team members away and how we can sometimes confuse good leading with micromanaging.

LOOKING FOR TEAM TRAINING?

Check out our new Front Desk Goddess Academy Virtual Courses!

Register NOW for MISSION:POSSIBLE Case Acceptance Super-Conference!

April 27-29, 2022 – Dallas, TX  or  November 9-11, 2022 in Orlando, FL

Check out our other podcast - RICH HAPPY DENTIST PODCAST

In today's episode, Kathleen and Amy discuss the similarities between successful dental teams and the top NCAA basketball teams that are battling their way through March Madness. 

You'll hear FOUR LESSONS that we're learning during March Madness that can be applied in your dental practice that will improve your culture and decrease your stress!

Whether you're a college basketball fan or not, you don't want to miss this episode!

LOOKING FOR TEAM TRAINING?

Register NOW for MISSION:POSSIBLE Case Acceptance Super-Conference!    April 27-29, 2022 – Dallas, TX

Check out our other podcast - RICH HAPPY DENTIST PODCAST

www.bradygroupllc.com

YOU DON'T WANT TO MISS THIS!  

Today I have the pleasure of visiting with Lina from Alpha dental in Coral Springs, FL.  The team at Alpha Dental made the decision 2 years ago to get out from under the constraints of PPO's. Today Lina shares their experience – both the benefits and the challenges.

Lina and Suzie are fellow 'Front Desk Goddesses' at the office of Dr’s Tarek and Maya Assi. While they have done an amazing job, the success the practice has experienced wouldn't be possible without the commitment of every single member of the team. 

LOOKING FOR TEAM TRAINING?

Register NOW for Front Desk Goddess Retreat!

February 25, 2022 - Orlando, FL

Check out our new Front Desk Goddess Academy Virtual Courses!

Register NOW for MISSION:POSSIBLE Case Acceptance Super-Conference!

April 27-29, 2022 – Dallas, TX

Check out our other podcast - RICH HAPPY DENTIST PODCAST