Front Desk Goddess Diaries

Do you think you need more new patients?  

Before investing a ton into marketing, listen in as I share 'Three Common Mistakes that occur when a team isn't trained to take advantage of New Patient Opportunities'

LOOKING FOR TEAM TRAINING?

FRONT DESK GODDESS ACADEMY Virtual Courses!

Register NOW for Front Desk Goddess Retreat! February 25, 2022 - Orlando, FL

Register NOW for MISSION:POSSIBLE Case Acceptance Super-Conference!   April 27-29, 2022 – Dallas, TX

Check out our other podcast - RICH HAPPY DENTIST PODCAST

Many of you are coming off of your best year ever…. 2021 set a new standard, but half way through January some of you are experiencing ‘covid schedule’ - With the new omicron variant not only are some practices finding themselves short-handed, but short on the schedule as well.

So what do you do?  Check out this week's episode to hear more!

LOOKING FOR TEAM TRAINING?

Register NOW for Front Desk Goddess Retreat!

February 25, 2022 - Orlando, FL

Register NOW for VIRTUAL Front Desk Goddess Retreat!

January 28, 2022

Register NOW for MISSION:POSSIBLE Case Acceptance Super-Conference!

April 27-29, 2022 – Dallas, TX

Check out our other podcast - RICH HAPPY DENTIST PODCAST

I love hearing how your practices are booming right now!  The last quarter in most dental practices is usually quite fruitful as patients are finally getting in to complete delayed treatment, so a natural busyness is already occurring... add to that the fact that many of you are having record years!  

This is both good news, and bad news. We can settle into a comfort knowing that we’re booked ‘til the end of the year, causing us to put some of those important, yet not urgent systems on the back burner. When we do this, we begin to function in reactive mode, just trying to make it to the end of the year.  

Fast forward to 2022... you'll have the Sunday evening blues x 100! 

It doesn't have to be this way.  In this episode I share 5 tips that will help you avoid the Post-Holiday hangover.

LOOKING FOR TEAM TRAINING?

Register NOW for Front Desk Goddess Retreat!

January 21, 2022 - Billings, MT

February 25, 2022 - Orlando, FL

Register NOW for MISSION:POSSIBLE Case Acceptance Super-Conference!

April 27-29, 2022 – Dallas, TX

Check out our other podcast - RICH HAPPY DENTIST PODCAST

We just wrapped up the BEST 3 days in Phoenix with some of the BEST doctors and team members! 

Here's why you should join us for our next MISSION:POSSIBLE Case Acceptance Super-Conference....

· You’re exhausted from putting out fires.

· You’re stressed about leaving  the office because you ‘need’ the production.

· Your doctor is an excellent clinician because of all of the clinical CE, but you can’t seem to keep a profitable schedule.

· You feel stuck in the weeds and can’t seem to see beyond this month, this week, or just today.

· You are burned-out and stressed.

Register NOW for MISSION:POSSIBLE Case Acceptance Super-Conference!

April 27-29, 2022 - Dallas

LOOKING FOR OTHER TEAM TRAINING OPPORTUNITIES??

Register NOW for Front Desk Goddess Retreat!

January 21, 2022 - Billings, MT

February 25, 2022 - Orlando, FL

Check out our other podcast - RICH HAPPY DENTIST PODCAST

So you've created this monster...  it will take some time to change the mindset of the team AND your patients. How do we train our patients that it’s not ok to cancel last-minute, or simply not show up?  It starts with YOU!

Related Episodes- 

Should we charge a cancelation fee?

How to handle patients that don't confirm their appointments

Study mentioned in episode  - University of Arizona by Vinodh Subramanian (student, turned dental marketer) revealed valuable insight from the perspective of the patient as to why they missed dental appointments

LOOKING FOR TEAM TRAINING?

Register NOW for Front Desk Goddess Retreat!

January 21, 2022 - Billings, MT

February 25, 2022 - Orlando, FL

Register NOW for MISSION:POSSIBLE Case Acceptance Super-Conference!

November 10-12 - Phoenix, AZ

Check out our other podcast - RICH HAPPY DENTIST PODCAST

Kathleen and I recently attended The Dental Festival in Miami.  It was an amazing boost to spend a week with so many dentists, team members, vendors, speakers and influencers that constantly chase growth.   

We gained 5 valuable things that we couldn't wait to come back and share - these things apply to EVERYONE!  

If you'd like to check out my talk in Dentistry's Got Talent - check it out HERE at the 3:15 mark!

LOOKING FOR TEAM TRAINING?

Register NOW for Front Desk Goddess Retreat!

January 21, 2022 - Billings, MT

February 25, 2022 - Orlando, FL

Register NOW for MISSION:POSSIBLE Case Acceptance Super-Conference!

November 10-12 - Phoenix, AZ

Check out our other podcast - RICH HAPPY DENTIST PODCAST

Jay O'Dell 

Open Range Solutions

Call: (719) 283-6001

LOOKING FOR TEAM TRAINING?

Register NOW for Front Desk Goddess Retreat!

January 21, 2022 - Billings, MT

February 25, 2022 - Orlando, FL

Register NOW for MISSION:POSSIBLE Case Acceptance Super-Conference!

November 10-12 - Phoenix, AZ

Check out our other podcast - RICH HAPPY DENTIST PODCAST

What's the difference between those that get stuff done, and those that are slow to progress?  It's not what you think!  Listen in to this week's episode to find out how you can overcome your worst enemy!

LINKS/RESOURCES ASSOCIATED WITH THIS EPISODE-

   Heartmath

   Eat That Frog - book

LOOKING FOR TEAM TRAINING?

   Register NOW for Front Desk Goddess Retreat!

          January 21, 2022 - Billings, MT

          February 25, 2022 - Orlando, FL

   Register NOW for MISSION:POSSIBLE Case Acceptance Super-Conference!

          November 10-12 - Phoenix, AZ

Do you find yourself saying, 'I already know that...' when it comes to improvement in the dental office?  

A lot of us are information junkies… I subscribe to all kinds of informational outlets from newsletters to podcasts… We read books we go to seminars,  then we  wonder why things don’t change! I've decided that it's time for my hands to catch up with my head.  What if you could capture just a fraction more of the information you've gained, and turn it in to action?

Next time you feel the urge to say, 'I already know that'...  ask yourself, 'How well am I doing it?'

LOOKING FOR TEAM TRAINING?

Register NOW for Front Desk Goddess Retreat!

August 13th - Jacksonville, FL

January 21, 2022 - Billings, MT

Register NOW for MISSION:POSSIBLE Case Acceptance Super-Conference!

November 10-12 - Phoenix, AZ

Check out our other podcast!  Rich Happy Dentist - being rich isn't just about the money... it's about building a dental practice around your life and gaining more of what you want - more time with family, more travel, more opportunities to provide life-changing dentistry, time for hobbies or financial freedom. 

This episode addresses a question I hear often… How do we handle patients that don’t confirm their appointments?  

Downloadable resources - 

How to handle cancelations and no shows

LOOKING FOR TEAM TRAINING?

Register NOW for Front Desk Goddess Retreat!

August 13th - Jacksonville, FL

January 21, 2022 - Billings, MT

Register NOW for MISSION:POSSIBLE Case Acceptance Super-Conference

November 10-12 - Phoenix, AZ