This conversation was originally published in August 2021.

Clients need to feel that they are valued and respected, and for gender-diverse clients, this often begins with the language we use. The consequences of not showing this respect can be large. They can even lead to negative client outcomes, as our guest today shares.

SLP Greg Robinson is a faculty member at the University of Arkansas for Medical Sciences, and the chair of L’GASP, ASHA’s LGBTQ+ caucus.

Robinson shares guidance on how to approach conversations around gender and what to do if you inadvertently slip up. They also tell a personal story of how a health care provider’s language led them to stop receiving care.