Get Your New View Podcast

More cheese and change management in this new episode of the Get Your New View podcast! Kim Congleton and I, the New View Strategies co-owners, talk about the unpleasant impacts if a company doesn't recognize the signs, and finally, the cheese gets moldy. What happens if you don't change? Kim shares a story about a customer that she's had in the past where this has happened. We will cover a few things related to not changing and what happened with that company. Essential points covered in this episode: ✔️ Glean lessons from companies that prevented themselves from moving to the next level by failing to adjust their system and handle changes needed. You can't implement a product and say, "I will run this for the next 20 years." It’s just not the way it is now. ✔️ Why should you dread those conversations in the conference room when presenting new ideas, and the first response we get is, "We can't do that." The stagnation that comes out of that particular response is always a sad result. And we see that with plenty of companies who, for whatever reason, decide that they can't and stay where they're at is unfortunate. ✔️ There's always something that we can be doing. The question is, "what?" ✔️If your company has built the muscles of change management, your company can be nimble, and being able to change quickly is the key to keeping up with growth. ✔️ Deciding to stay stagnant will cost you your best people. There are the ones that are willing to ask, "what's next?" or "how do I make this better?" If you don't have the tools for them to make things better, whether it's process technology or even the people, the truth is, they're not going to stay long, and they will leave. ✔️ Think about ideas where you have decided not to change. Even your company may be agile and changing regularly, but there will always be other things you've decided not to change. It might be just a matter of prioritization. Maybe it's not time for that thing to change. But the question I want you to think about when you think about the areas where you've decided not to change is why have you decided not to change, and how is that potentially hurting you? About Kerry Peters & New View Strategies: Kerry Peters is the CEO of New View Strategies, a company known for solving mission-critical business problems and a straight-talking, experiential approach to training and process improvement for Microsoft Dynamics 365 Business Central and Dynamics NAV. Our relationships are long-term, and our clients report that they have boosted efficiency, solved business problems, and had fun in the process! Let the experts help you tap into the true power of your BC / NAV system. You're struggling with challenges, and you know your Business Central / NAV ERP solution can help, but you're not sure how. We do. Whatever you're challenged with or searching for, we've been there – as a user and partner. You won't find the level of no-nonsense, front-line experience we offer anywhere else, and we're here to put that experience to work for you. ✅ Why Choose New View? With our team's average of 15 years of real-world BC / NAV partner and end-user experience, we know where to look and what to ask to discover how to make your BC / NAV investment work better for you. Contact us today: https://getyournewview.com/services/

We're back for more cheese and changes in business! In this new episode of the Get Your New View podcast, Kim Congleton and I, the New View Strategies co-owners, engage in a meaningful discussion on WHY and HOW you should get help when you don't recognize blind spots in your organization. Essential points covered in this episode: ✔️ When you go into a business where people have been there for quite a while or haven't worked anywhere else, it's hard for them to think of a different way to do things. It comes as unintentional but most often hinders the company from growing more. ✔️ The biggest question we get asked is, "what are other companies doing?" Not having the network or experience to understand what other companies are doing brings many people to us because we've worked with hundreds of different companies in different situations. We've got a whole library of things considered best practices that work best for your business. ✔️ Having somebody from the outside coming in and taking a look into your business is incredibly valuable. We do that with our own business, too. We hire external people to give us opinions on how we're doing different things because we don't see everything in our own house. ✔️ Understand why that outside person removes agendas. You don't have to worry about politics, the different dynamics, and how departments work together. That outside opinion frees you of those things. ✔️ Think about the obvious things that need to change and, importantly, the less obvious ones. Talk to somebody who has nothing to do with your company and your industry about what those challenges are to see what kind of insight they can bring to you. About Kerry Peters & New View Strategies: Kerry Peters is the CEO of New View Strategies, a company known for solving mission-critical business problems and a straight-talking, experiential approach to training and process improvement for Microsoft Dynamics 365 Business Central and Dynamics NAV. Our relationships are long-term, and our clients report that they have boosted efficiency, solved business problems, and had fun in the process! Let the experts help you tap into the true power of your BC / NAV system. You're struggling with challenges, and you know your Business Central / NAV ERP solution can help, but you're not sure how. We do. Whatever you're challenged with or searching for, we've been there – as a user and partner. You won't find the level of no-nonsense, front-line experience we offer anywhere else, and we're here to put that experience to work for you. ✅ Why Choose New View? With our team's average of 15 years of real-world BC / NAV partner and end-user experience, we know where to look and what to ask to discover how to make your BC / NAV investment work better for you. Contact us today: https://getyournewview.com/services/

In this new episode of the Get Your New View podcast, Kim Congleton and I, the co-owners of New View Strategies, are back in a new season to discuss the old business parable of Who Moved My Cheese? And why it isn't relevant anymore. When Kim and I sat down to talk about this, we said, "gosh, it seems more like somebody put my cheese in a blender!" There certainly is not a single point of change that we're chasing anymore as we're trying to figure out how we adapt to constant change. Essential points covered in this episode: ✔️ It is more prevalent than ever how fast change is happening. For companies to keep up, they must be making sure that they have the skills internally with the people and the tools to make that happen. ✔️ In the different areas and manufacturing and all various departments, a solid leadership team in the company makes acceleration possible. People get excited about the change and get involved. ✔️ Understand that there's a project management plan, and there's a change management plan, and it's two separate things that have to run together. Project management is all about time and resource organization, while change management is one hundred percent a soft skill. It's getting people to buy in and understand "what's in it for me?" to get on board and take part in the changes being implemented. ✔️Think about the constant change and biggest challenges in your business? Which of your cheese has been put into the blender, and exactly how will you deal with that? How will you use the soft skill of change management to help you get through that blender situation? ✅ About Kerry Peters & New View Strategies: Kerry Peters is the CEO of New View Strategies, a company known for solving mission-critical business problems and a straight-talking, experiential approach to training and process improvement for Microsoft Dynamics 365 Business Central and Dynamics NAV. Our relationships are long-term, and our clients report that they have boosted efficiency, solved business problems, and had fun in the process! Let the experts help you tap into the true power of your BC / NAV system. You're struggling with challenges, and you know your Business Central / NAV ERP solution can help, but you're not sure how. We do. Whatever you're challenged with or searching for, we've been there – as a user and partner. You won't find the level of no-nonsense, front-line experience we offer anywhere else, and we're here to put that experience to work for you. ✅ Why Choose New View? With our team's average of 15 years of real-world BC / NAV partner and end-user experience, we know where to look and what to ask to discover how to make your BC / NAV investment work better for you. Contact us today: https://getyournewview.com/services/

Welcome to the Get Your New View podcast! Keep listening (and watching!) to learn how we work with frustrated Business Central and NAV users who struggle to use their systems and find the answers they need. We teach them to truly understand how the system can support their business processes to make immediate and lasting improvements. As a result, they get more done in less time, make better business decisions, and even love their system! In this next season of the Get Your New View podcast, I'd like you to meet Kim Congleton. Kim and I are the co-owners of New View Strategies, and this season we'll be talking with you all about change management and cheese. Essential points covered in this episode: ✔️ Understand why lessons in the business bestseller book Who Moved My Cheese? by Spencer Johnson are no longer relevant if not considerably obsolete today in terms of management. The book tells the fable of two mice Scurry and Sniff and two tiny humans, Hem and Haw. Sniff was a little mouse who went scurrying around and figured things out by discovering them. Scurry kind of ran around without a plan and just tried to figure things out as they went along. And then Hem and Haw, as you can think of for their names, were skeptics about change. ✔️ Why we need to learn from The Meatloaf Tale. The story tells of processes or beliefs that may have made sense in the past but no longer have relevance today. In your company, what meatloaves do you still keep? ✔️The business has changed substantially. If you think about what your business looked like five years ago and what they sold and who they sold to, and how you did things, it may be entirely different every five years, and that timeline is probably getting shorter and shorter. ✔️ The technology rate of change also gets different, changing faster and faster, especially with having software in the cloud. ✔️When we look at change, that has also "changed." As leaders, it's time for us to think differently. Think about how your company or how your industry has changed and what is different, and how fast is change happening compared to five or ten years ago? ✅ About Kerry Peters & New View Strategies: Kerry Peters is the CEO of New View Strategies, a company known for solving mission-critical business problems and a straight-talking, experiential approach to training and process improvement for Microsoft Dynamics 365 Business Central and Dynamics NAV. Our relationships are long-term, and our clients report that they have boosted efficiency, solved business problems, and had fun in the process! Let the experts help you tap into the true power of your BC / NAV system. You're struggling with challenges, and you know your Business Central / NAV ERP solution can help, but you're not sure how. We do. Whatever you're challenged with or searching for, we've been there – as a user and partner. You won't find the level of no-nonsense, front-line experience we offer anywhere else, and we're here to put that experience to work for you. ✅ Why Choose New View? With our team's average of 15 years of real-world BC / NAV partner and end-user experience, we know where to look and what to ask to discover how to make your BC / NAV investment work better for you. Contact us today: https://getyournewview.com/services/

Mark Rhodes, Chief Strategy Officer for New View Strategies, shares his best experiences in how training changes management, equips people to do better at their jobs, empowers them to work less and work smarter by accessing the most practical processes using Microsoft Dynamics BC / NAV system.

✅ Key points covered in this episode:

✔️ The ability to enact what employees learned is critical and the reasons why New View Strategies training spends 50 percent of the time for every hands-on class. It's designed into the timing and purposeful exercises to make sure everybody has a chance to practice what they learn right away. 

✔️ Companies should look at training as investments and not just an expense if they want to improve their business, get more efficient, and reduce errors, and want their people to think processes and provide better service.

✔️ New View Strategies takes pride in having 15 years plus experience in Business Central and NAV and are all former users of the system. Training is designed based on real-world perspective coupled with science-backed training styles.

✅ About Kerry Peters & New View Strategies:

Kerry Peters is the CEO of New View Strategies, a company known for solving mission-critical business problems and a straight-talking, experiential approach to training and process improvement for Microsoft Dynamics 365 Business Central and Dynamics NAV. Our relationships are long-term, and our clients report that they have boosted efficiency, solved business problems, and had fun in the process! 

Let the experts help you tap into the true power of your BC / NAV system. 

You're struggling with challenges, and you know your Business Central / NAV ERP solution can help, but you're not sure how. We do. Whatever you're challenged with or searching for, we've been there – as a user and partner. You won't find the level of no-nonsense, front-line experience we offer anywhere else, and we're here to put that experience to work for you. 

✅ Why Choose New View?

 With our team's average of 15 years of real-world BC / NAV partner and end-user experience, we know where to look and what to ask to discover how to make your BC / NAV investment work better for you.

Contact us today: https://getyournewview.com/services/

If you're a data entry person and you're working on multiple tasks, every keystroke saves you time. Not many know how the F8 key is one of the most valuable shortcuts to copy the above field data. Cynthia Priebe, senior consultant and trainer for New View Strategies, shares how teaching these little hacks and tips delights customers and users in achieving AHA moments and access the best experience using the Microsoft Dynamics BC / NAV system.

✅ Key points covered in this episode:

✔️ Know that it is impossible to have a successful implementation and utilization of the system without training. By conducting a survey, determine how many of your users have had any formal training on the system.

✔️ There are so many little light bulb moments that are going on with customers every time they attend training. It doesn't matter if they're brand new to the system or if they've been using the system for years. Just that chance to spend some time on training brings to mind all those things that introduce ways to become more efficient.

✔️ Companies create the mistake of not doing enough training, like a week of eight-hour training sessions to go live. Ongoing training is necessary and develops a culture of curiosity. Users always ask if there’s a better way to do things and a refresher version to encourage retention.

✔️ At New View Strategies, customers experience doing hands-on and see the software in action. Training is filled with stories that are real and practical for the user.

✅ About Kerry Peters & New View Strategies:

Kerry Peters is the CEO of New View Strategies, a company known for solving mission-critical business problems and a straight-talking, experiential approach to training and process improvement for Microsoft Dynamics 365 Business Central and Dynamics NAV. Our relationships are long-term, and our clients report that they have boosted efficiency, solved business problems, and had fun in the process! 

Let the experts help you tap into the true power of your BC / NAV system. 

You're struggling with challenges, and you know your Business Central / NAV ERP solution can help, but you're not sure how. We do. Whatever you're challenged with or searching for, we've been there – as a user and partner. You won't find the level of no-nonsense, front-line experience we offer anywhere else, and we're here to put that experience to work for you. 

✅ Why Choose New View?

With our team's average of 15 years of real-world BC / NAV partner and end-user experience, we know where to look and what to ask to discover how to make your BC / NAV investment work better for you.

Contact us today: https://getyournewview.com/services/

Real-world experience makes a big difference for customers.

In this video, Cari Corozza shares the secret sauce of how to effectively utilize and increase process efficiency in Microsoft Dynamics NAV and Microsoft Dynamics 365 Business Central and create a better experience for your users. 

A Certified Public Accountant and Trainer and Consultant with New View Strategies, she enjoys sharing her past NAV experience to guide other users toward finding the best way to accomplish daily and monthly tasks and goals. 

✅ Key points covered in this episode:

✔️ Understand that in training, little takeaways end up being big-time savers. 

✔️ Cari cites the importance of visibility of how a purchase order is generated, and the full-circle cycle of this is the accounting process that your company will benefit from the system.

✔️ New View focuses on how your system can support the business processes that you already have. Showing people a lot of things in the system that they don't know is an essential critical step that we bring to the table of training,

✅ About Kerry Peters & New View Strategies: 

Kerry Peters is the CEO of New View Strategies, a company known for solving mission-critical business problems and a straight-talking, experiential approach to training and process improvement for Microsoft Dynamics 365 Business Central and Dynamics NAV. Our relationships are long-term, and our clients report that they have boosted efficiency, solved business problems, and had fun in the process! 

Let the experts help you tap into the true power of your BC / NAV system. 

You're struggling with challenges, and you know your Business Central / NAV ERP solution can help, but you're not sure how. We do. Whatever you're challenged with or searching for, we've been there – as a user and partner. You won't find the level of no-nonsense, front-line experience we offer anywhere else, and we're here to put that experience to work for you. 

✅ Why Choose New View?

With our team's average of 15 years of real-world BC / NAV partner and end-user experience, we know where to look and what to ask to discover how to make your BC / NAV investment work better for you.

Contact us today: https://getyournewview.com/services/

We've heard the famous saying that goes, "If you think training is expensive, try ignorance." This philosophy has become our advocacy in offering training and ensuring our partners get out there and get hands-on experience.

In this Get Your New View episode, learn from the customer success story that Robb Delprado, one of our senior consultants and trainers, accomplished while teaching. 

✅  Key points covered in this episode:

• Training gives you a greater insight into how people will use the functionality or the product you're using. Robb's experience tells of how adult learners, regardless of age and experience, will have different approaches and progress in approaching new technology and providing the best strategies to handle those who struggle with the software.  

• Teaching the whole methodology and giving people hands-on training allows them to understand how it works. It's that aha moment that incorporates excitement into learning by doing. 

• Training empowers people to convert ultimately, in Robb's case, becoming a prominent evangelist for Business Central and teaching new functionality and features that significantly help other people.

_____________________________ 

#traininganddevelopment #trainingtips #training #trainingandenablement #retentionstrategies

✅  About Kerry Peters & New View Strategies: 

Kerry Peters is the CEO of New View Strategies, a company known for solving mission-critical business problems and a straight-talking, experiential approach to training and process improvement for Microsoft Dynamics 365 Business Central and Dynamics NAV. Our relationships are long-term, and our clients report that they have boosted efficiency, solved business problems, and had fun in the process! 

 Let the experts help you tap into the true power of your BC / NAV system. 

You're struggling with challenges, and you know your Business Central / NAV ERP solution can help, but you're not sure how. We do. Whatever you're challenged with or searching for, we've been there – as a user and partner. You won't find the level of no-nonsense, front-line experience we offer anywhere else, and we're here to put that experience to work for you. 

✅  Why Choose New View?

With our team's average of 15 years of real-world BC / NAV partner and end-user experience, we know where to look and what to ask to discover how to make your BC / NAV investment work better for you.

Contact us today: https://getyournewview.com/services/

FUN can create fans out of your users and customers! In this episode, Kim Congleton, COO, and co-owner of New View Strategies shares how gamification and practical training methods create the best experience using Microsoft Dynamics NAV and Microsoft Dynamics 365 Business Central.

✅ Key points covered in this episode:

✔️ Incorporating fun in any training maximizes familiarity for adult learners. Using the actual handheld kind while doing some races and games out on the floor empowers warehouse personnel to learn while in a familiar environment to embrace using new systems and technology.

✔️ Companies create the biggest mistakes in training people while sitting down in a conference room on a computer instead of being out on the floor with the handheld doing actual picks or put aways, shipments, cycle counts, and physical inventories.

✔️ At New View Strategies, training is practical and actionable, not a one-and-done thing. Different scenarios are created to help the team work through the errors and by causing the system to have the mistakes to test if they know how to fix that, just like what's going to happen in real life.

✅ About Kerry Peters & New View Strategies:

Kerry Peters is the CEO of New View Strategies, a company known for solving mission-critical business problems and a straight-talking, experiential approach to training and process improvement for Microsoft Dynamics 365 Business Central and Dynamics NAV. Our relationships are long-term, and our clients report that they have boosted efficiency, solved business problems, and had fun in the process!

Let the experts help you tap into the true power of your BC / NAV system. 

You're struggling with challenges, and you know your Business Central / NAV ERP solution can help, but you're not sure how. We do. Whatever you're challenged with or searching for, we've been there – as a user and partner. You won't find the level of no-nonsense, front-line experience we offer anywhere else, and we're here to put that experience to work for you. 

✅ Why Choose New View?

With our team's average of 15 years of real-world BC / NAV partner and end-user experience, we know where to look and what to ask to discover how to make your BC / NAV investment work better for you. 

Contact us today: https://getyournewview.com/services/

In this Get Your New View episode, Kerry Peters enumerates the common mistakes in corporate training and tackles the real costs it entails to your business. 

Key points covered in this episode:

✅ The first critical mistake that companies are making with training is having their teams engage in tons of online videos. Corporate students learn better with different methods, and bombarding them with information at length fails the purpose of training. 

✅ Know why the 'training the trainer" concept is more costly for your business in the long run

✅ Progressive testing and practice sessions are necessary to ensure that employees master the use of software

✅ Understand that the price tag on training, testing, or documentation are essential investments compared to the cost of a possible failure in project implementation 

About Kerry Peters & New View Strategies:

 Kerry Peters is the CEO of New View Strategies, a company known for solving mission-critical business problems and a straight-talking, experiential approach to training and process improvement for Microsoft Dynamics 365 Business Central and Dynamics NAV. Our relationships are long-term, and our clients report that they have boosted efficiency, solved business problems, and had fun in the process! 

Let the experts help you tap into the true power of your BC / NAV system. 

You're struggling with challenges, and you know your Business Central / NAV ERP solution can help, but you're not sure how. We do. Whatever you're challenged with or searching for, we've been there – as a user and partner. You won't find the level of no-nonsense, front-line experience we offer anywhere else, and we're here to put that experience to work for you.  

Why Choose New View?

With our team's average of 15 years of real-world BC / NAV partner and end-user experience, we know where to look and what to ask to discover how to make your BC / NAV investment work better for you.

📞 Contact us today: https://getyournewview.com/services/