On the Get Your New View Podcast, you will experience solving mission-critical business problems that produce long-term business relationships. Your clients will report that they have boosted efficiency and solved business problems, and had fun in the process! In this episode, we are joined by Mark Rhodes, the Chief Strategy Officer at New View Strategies, for another customer success story.

Mark is passionate about building people up, helping teams be more effective, and bringing people together in communities to accomplish more together. 

At New View Strategies, Mark works with an amazing team of deeply experienced Microsoft Dynamics NAV and Microsoft Dynamics 365 Business Central professionals who have “been there, done that.” 

Together, they actualize improvements in efficiency, profitability, and service through training, evaluation of the business process, and specialty Dynamics NAV and Business Central consulting.

Key areas we covered in this episode:

☑️ Equipping your team to be creative, knowledgeable, and motivated to think differently, so you can cultivate an environment where different departments are truly collaborating out of empathy.

☑️ Solving issues on the spot and making sure that people understand precisely what they need to do as a big key to adopting a new system. If you don't understand your current processes, how can you be more efficient?

☑️ Implementing business process improvements like holding a 15-minute meeting once a week to answer all the questions that keep coming in for the entire company, instead of answering the same question 10X.

☑️ Understanding deadlines and learning how you can raise the standard so everybody can operate at the best efficiency and full productivity. If you’ve been sticking to your inefficient process for many years, it’s time to train your team to row the boat in the same direction.

☑️ How New View Strategies is creating a positive impact on the marketplace through their transformative business process improvement.

Loved this episode? Tune into this episode on YouTube: https://www.youtube.com/playlist?list=PLu7U2bpMO2jts-WkIWcH9y1ux36msXSzN

Or Spotify (also available on other podcast Apps): https://open.spotify.com/episode/3Rcqc5Cu4PjNlHNDbIJroN?si=8VygKMlgR1uKYQgfchQTQA 

Connect with Mark Rhodes:

Linkedin: https://www.linkedin.com/in/mark-rhodes-9702b1b/

About Kerry Peters & New View Strategies:

Kerry Peters is the CEO of New View Strategies, a company known for solving mission-critical business problems and a straight-talking, experiential approach to training and process improvement for Microsoft Dynamics 365 Business Central and Dynamics NAV. Our relationships are long-term, and our clients report that they have boosted efficiency and solved business problems, and had fun in the process! 

Let the experts help you tap into the true power of your BC / NAV system.

You’re struggling with challenges, and you know your Business Central / NAV ERP solution can help, but you’re not sure how. We do. Whatever it is you’re challenged with or searching for, we’ve been there – as a user and as a partner. You won’t find the level of no-nonsense, front-line experience we offer anywhere else, and we’re here to put that experience to work for you. 

Why Choose New View?

With our team’s average of 15 years of real-world BC / NAV partner and end-user experience, we know where to look and what to ask to discover how to make your BC / NAV investment work better for you.

Contact us today: https://getyournewview.com/services/

On the Get Your New View Podcast, you will experience solving mission-critical business problems that produce long-term business relationships. Your clients will report that they have boosted efficiency and solved business problems, and had fun in the process! In this episode, we are joined by Cari Carozza, a Trainer and Consultant with New View Strategies, the go-to source for actionable training and process efficiency in Microsoft Dynamics NAV and Microsoft Dynamics 365 Business Central. 

For the past decade, Cari Corozza has relished driving smarter processes and more efficiencies with the accounting and finance teams she's worked with, developing a deep background in month-end reporting, accounts payable, and financial consolidation. She is a Certified Public Accountant and an experienced Microsoft Dynamics NAV User. 

As a trainer with New View Strategies, she enjoys sharing her past NAV experience to guide other users toward finding the best way to accomplish daily and monthly tasks and goals. 

At New View Strategies, all our experts have "been there, done that" – we are experienced, former users who have walked in your shoes. We know how to improve the utilization of your Dynamics NAV / D365 BC system, thereby increasing cash flow, facilitating growth, and creating a better experience for your users. We can help with your business processes, drive real change via a custom class delivered at your site, or choose from over 40 online and in-person classes at https://newviewstrategies.com/training/.

Key areas we covered in this episode:

• Stepping out of "that's how we've always done it" mindset and being open to business improvements through process evaluation.
• Time spent filing, organizing, and searching for paper documents could be spent on more productive tasks. Find out how Cari Corozza used her expertise as a consultant and trainer to help her client transition to digitized documentation or "paperless," as they call it. 
• How Cari Corozza helped a client build an established process that no longer required physical signatures on invoices and allowed them to attach documents or journal entries within business central.

Loved this episode? Tune into this episode on YouTube: https://youtu.be/emCp2hBVCew

Or Spotify (also available on other podcast Apps): https://open.spotify.com/episode/3Rcqc5Cu4PjNlHNDbIJroN?si=8VygKMlgR1uKYQgfchQTQA 

About Kerry Peters & New View Strategies:

Kerry Peters is the CEO of New View Strategies, a company known for solving mission-critical business problems and a straight-talking, experiential approach to training and process improvement for Microsoft Dynamics 365 Business Central and Dynamics NAV. Our relationships are long-term, and our clients report that they have boosted efficiency and solved business problems, and had fun in the process! 

Let the experts help you tap into the true power of your BC / NAV system.

You’re struggling with challenges, and you know your Business Central / NAV ERP solution can help, but you’re not sure how. We do. Whatever it is you’re challenged with or searching for, we’ve been there – as a user and as a partner. You won’t find the level of no-nonsense, front-line experience we offer anywhere else, and we’re here to put that experience to work for you. 

Why Choose New View?

With our team’s average of 15 years of real-world BC / NAV partner and end-user experience, we know where to look and what to ask to discover how to make your BC / NAV investment work better for you.

Contact us today: https://getyournewview.com/services/

Customer Success Story with Robb Delprado

On the Get Your New View Podcast, you will experience solving mission-critical business problems that produce long-term business relationships. Your clients will report that they have boosted efficiency and solved business problems, and had fun in the process! In this episode, get ready to get blown away by another customer success story with Robb Delprado, that will inspire you to get your systems in place.

As senior advisor and trainer at NVS, Robb brings over 2 decades of leadership in ERP, Finance, Operations, and Business Integration across diverse industries, from retail to GPS technology, to help our business partners turnaround problems, save costs, and navigate change. He's most energized when empowering clients to grow their knowledge and maximize use of Microsoft Dynamics 365 Business Central/NAV platforms.

After having led teams as President, COO, Controller, and Project Manager through multiple M&A transactions and over 50 successful NAV ERP implementations, he's still guided by the age-old principle that “Attitude is Everything.” Teams can triumph through turmoil when they’re inspired to persevere and remain mission-focused.

Key areas we covered in this episode:

☑️ Robb's experience in terms of providing the simplest solution possible. Sometimes, you don't need to know how to do it immediately. It all boils down to understanding the functionality that you may use down the road.
☑️ Elevating to the new level of business process improvement that allows you to implement faster and more flexible solutions that produce a long-term result. (See what Robb Delprado has to say about physical inventories!) ☑️ How you can get more things done in less time, make better business decisions tailored to your clients' needs, and love your system.

Loved this episode? Tune into this episode on YouTube: https://www.youtube.com/playlist?list=PLu7U2bpMO2jts-WkIWcH9y1ux36msXSzN

Or Spotify (also available on other podcast Apps): https://open.spotify.com/episode/3Rcqc5Cu4PjNlHNDbIJroN?si=8VygKMlgR1uKYQgfchQTQA 

About Kerry Peters & New View Strategies:

Kerry Peters is the CEO of New View Strategies, a company known for solving mission-critical business problems and a straight-talking, experiential approach to training and process improvement for Microsoft Dynamics 365 Business Central and Dynamics NAV. Our relationships are long-term, and our clients report that they have boosted efficiency and solved business problems, and had fun in the process! 

Let the experts help you tap into the true power of your BC / NAV system.

You’re struggling with challenges, and you know your Business Central / NAV ERP solution can help, but you’re not sure how. We do. Whatever it is you’re challenged with or searching for, we’ve been there – as a user and as a partner. You won’t find the level of no-nonsense, front-line experience we offer anywhere else, and we’re here to put that experience to work for you. 

Why Choose New View?

With our team’s average of 15 years of real-world BC / NAV partner and end-user experience, we know where to look and what to ask to discover how to make your BC / NAV investment work better for you.

Contact us today: https://getyournewview.com/services/

On the Get Your New View Podcast, you will experience solving mission-critical business problems that produce long-term business relationships. Your clients will report that they have boosted efficiency and solved business problems, and had fun in the process! In this episode, you’ll witness a customer success story with Cynthia Priebe. 

Cynthia Priebe is a senior consultant and Microsoft Certified Trainer for Dynamics 365 Business Central (BC)/NAV applications, honored to serve on the team of New View Strategies (NVS), a valued partner within the BC/NAV community. 

At NVS, Cynthia supports the company’s mission to help clients tap the power of their BC/NAV platform. In addition to training, her expertise includes business process and accounting automation, application support, analysis, technical documentation, and facilitation of BC/NAV to support remote workers.

As a recognized thought leader in the Microsoft Dynamics community and a Microsoft MVP for business applications, I’m consistently committed to making sure that you’re expanding to the next level this year. Are you excited to unlearn your old system in exchange for a better one? What are you willing to let go of to grow this 2021? Let’s turn your obstacles into opportunities!

Key areas we covered in this episode:

☑️ How Cynthia helped a client regarding document processing where they both ended up uncovering quick wins and finding better ways to do things. If ineffective systems don’t make you feel tired, it’s a red flag for business. ☑️ Spotting the system flaws, developing a growth mindset, uncovering hidden sources of complexity, and permanently eliminating them. The business process doesn’t need to be complicated to be considered competent.

 

☑️ The great benefits of having an experienced professional to help you in business process improvement projects. Don’t let the system errors frustrate you. Roadblocks are meant to take us to an alternative route. ☑️ Develop the habit of embracing strategic planning. Small, poor decisions can create a negative impact on your business, but with the implementation of smart business process improvement, you’ll stay on top of the game!

Loved this episode? Tune into this episode on YouTube: https://www.youtube.com/playlist?list=PLu7U2bpMO2jts-WkIWcH9y1ux36msXSzN

Or Spotify (also available on other podcast Apps): https://open.spotify.com/episode/3Rcqc5Cu4PjNlHNDbIJroN?si=8VygKMlgR1uKYQgfchQTQA 

About Kerry Peters & New View Strategies:

Kerry Peters is the CEO of New View Strategies, a company known for solving mission-critical business problems and a straight-talking, experiential approach to training and process improvement for Microsoft Dynamics 365 Business Central and Dynamics NAV. Our relationships are long-term, and our clients report that they have boosted efficiency and solved business problems, and had fun in the process! 

Let the experts help you tap into the true power of your BC / NAV system.

You’re struggling with challenges, and you know your Business Central / NAV ERP solution can help, but you’re not sure how. We do. Whatever it is you’re challenged with or searching for, we’ve been there – as a user and as a partner. You won’t find the level of no-nonsense, front-line experience we offer anywhere else, and we’re here to put that experience to work for you. 

Why Choose New View?

With our team’s average of 15 years of real-world BC / NAV partner and end-user experience, we know where to look and what to ask to discover how to make your BC / NAV investment work better for you.

Contact us today: https://getyournewview.com/services/

What Will You Accomplish This Year?

On the Get Your New View Podcast, you will experience solving mission-critical business problems that produce long-term business relationships. Your clients will report that they have boosted efficiency and solved business problems, and had fun in the process! In this episode, you'll learn what you will accomplish this year.

What processes does your team complain about? When we talk about the things that stress us out on a particular day, you'll see there's a big room for process improvement. Even worse, though, what processes do your vendors and your customers complain about? If they're complaining about a particular process, that is something that you can control within your organization.

Key areas we covered in this episode:  

 

• Implementing business improvements like having one place to do data entry, making sure your systems are integrated, the benefit of going paperless, and many more. You'll be surprised how these things can impact the workflow if the process isn't organized.

 

• Approvals are a significant source of bottlenecks. If you have approvals that need to happen, how long does it take those approvals to get through the system? How long does something sit on somebody's desk where no action is happening and leading to project delays?

 

• The benefits of bringing an outside group to do a business process improvement assessment. Having an exterior view, having somebody who's not invested in your particular business or has no preconceived notions about how you do business is one of the best things you can do to get a good read on this, especially if you haven't been in the practice of making process improvement.

It’s time to get excited beyond the concepts of efficiency by being PROACTIVE instead of being REACTIVE. Don’t wait for a global crisis to happen if you can act now and do something to have an edge among your competitors.

📺 this episode on YouTube: https://www.youtube.com/playlist?list=PLu7U2bpMO2jts-WkIWcH9y1ux36msXSzN 

Or, 🎧 on Spotify (also available on other podcast Apps): https://open.spotify.com/episode/3Rcqc5Cu4PjNlHNDbIJroN?si=8VygKMlgR1uKYQgfchQTQA 

About Kerry Peters & New View Strategies:

Kerry Peters is the CEO of New View Strategies, a company known for solving mission-critical business problems and a straight-talking, experiential approach to training and process improvement for Microsoft Dynamics 365 Business Central and Dynamics NAV. Our relationships are long-term, and our clients report that they have boosted efficiency and solved business problems, and had fun in the process! 

Let the experts help you tap into the true power of your BC / NAV system.

You’re struggling with challenges, and you know your Business Central / NAV ERP solution can help, but you’re not sure how. We do. Whatever it is you’re challenged with or searching for, we’ve been there – as a user and as a partner. You won’t find the level of no-nonsense, front-line experience we offer anywhere else, and we’re here to put that experience to work for you. 

Why Choose New View?

With our team’s average of 15 years of real-world BC / NAV partner and end-user experience, we know where to look and what to ask to discover how to make your BC / NAV investment work better for you.

Contact us today: https://getyournewview.com/services/

What is The Right Pace of Change to Adopt?

On the Get Your New View Podcast, you will experience solving mission-critical business problems that produce long-term business relationships. Your clients will report that they have boosted efficiency and solved business problems, and had fun in the process! In this episode, you'll learn about the right pace of change to adopt so you can stay ahead of the business game.

There are many organizations adapting with astonishing speed brought by this global crisis. The pace of change is relentless. But if change is the new normal, how do we handle it effectively? If you're not ready for change, it's impossible to match faster-evolving competitors. 

Key areas we covered in this episode:  

 

• Even established businesses need to periodically reevaluate their direction in relation to competition. What is the pace of change at your company compared to your competitors? 

 

• Identifying the system change required based on the produced results and quantitatively measuring them. The outcomes you receive from a process come from the design of the process. 

 

• How often do we hold meetings with our team about how things should be different even before a global crisis? Problems occur when change stops happening. Thus, embracing change is necessary to survive and thrive. Let your goals be bigger than your fears!

📺 this episode on YouTube: https://www.youtube.com/playlist?list=PLu7U2bpMO2jts-WkIWcH9y1ux36msXSzN 

Or, 🎧 on Spotify (also available on other podcast Apps): https://open.spotify.com/episode/3Rcqc5Cu4PjNlHNDbIJroN?si=8VygKMlgR1uKYQgfchQTQA 

About Kerry Peters & New View Strategies:

Kerry Peters is the CEO of New View Strategies, a company known for solving mission-critical business problems and a straight-talking, experiential approach to training and process improvement for Microsoft Dynamics 365 Business Central and Dynamics NAV. Our relationships are long-term, and our clients report that they have boosted efficiency and solved business problems, and had fun in the process! 

Let the experts help you tap into the true power of your BC / NAV system.

You’re struggling with challenges, and you know your Business Central / NAV ERP solution can help, but you’re not sure how. We do. Whatever it is you’re challenged with or searching for, we’ve been there – as a user and as a partner. You won’t find the level of no-nonsense, front-line experience we offer anywhere else, and we’re here to put that experience to work for you. 

Why Choose New View?

With our team’s average of 15 years of real-world BC / NAV partner and end-user experience, we know where to look and what to ask to discover how to make your BC / NAV investment work better for you.

Contact us today: https://getyournewview.com/services/

On the Get Your New View Podcast, you will experience solving mission-critical business problems that produce long-term business relationships. Your clients will report that they have boosted efficiency and solved business problems, and had fun in the process! In this episode, you'll learn how an iterative process improvement can help your company adapt to change.

Companies are subject to constant and continual change. I have a personal theory that companies undergo significant change every five years. Think about it. If you were with a company for five years or longer, what was the company like five years ago? What did they do? Did they sell the same services and products as they do today? Did they have the same customers that they had five years ago? What did the technology look like five years ago? What did the team look like? What did the processes look like? You have probably seen significant differences in how you do things, and all of these things are a factor.

Key areas we covered in this episode: 

• Why change management is a process that needs to be incorporated with people’s fears and concerns about change.
• Learn how the 1998 book, “Who Moved My Cheese,” by Dr. Spencer Johnson is still relevant in business today. And, how now, the cheese doesn’t just move once or twice; the cheese is in constant rotation.
• Learn which soft skills organizations and employees need to develop to sustain growth and profitability.
• Discover flexible processes and process improvement so that you can quickly adapt to change in your organization. Stop hemming and hawing and wasting valuable time and money. 
• How being nimble as an organization keeps you competitive. And it is about being nimble with your processes and being able to change them when the change is needed. Think about all of the companies that have gone out of business and suffered many layoffs because they did not have the ability to change.
• How Microsoft has redefined how they do things with ERP software. Think about Office Products like Excel and Outlook and how they have made them future-proof. It’s a fantastic success story that you may benefit from. 
• Identify what can you do to future-proof your company so that it thrives even in challenging economic times.

📺 this episode on YouTube: https://www.youtube.com/playlist?list=PLu7U2bpMO2jts-WkIWcH9y1ux36msXSzN 

Or, 🎧 on Spotify (also available on other podcast Apps): https://open.spotify.com/episode/3Rcqc5Cu4PjNlHNDbIJroN?si=8VygKMlgR1uKYQgfchQTQA 

 

About Kerry Peters & New View Strategies:

Kerry Peters is the CEO of New View Strategies, a company known for solving mission-critical business problems and a straight-talking, experiential approach to training and process improvement for Microsoft Dynamics 365 Business Central and Dynamics NAV. Our relationships are long-term, and our clients report that they have boosted efficiency and solved business problems, and had fun in the process! 

Let the experts help you tap into the true power of your BC / NAV system.

You’re struggling with challenges, and you know your Business Central / NAV ERP solution can help, but you’re not sure how. We do. Whatever it is you’re challenged with or searching for, we’ve been there – as a user and as a partner. You won’t find the level of no-nonsense, front-line experience we offer anywhere else, and we’re here to put that experience to work for you. 

Why Choose New View?

With our team’s average of 15 years of real-world BC / NAV partner and end-user experience, we know where to look and what to ask to discover how to make your BC / NAV investment work better for you.

Contact us today: https://getyournewview.com/services/

On the Get Your New View Podcast, you will experience solving mission-critical business problems that produce long-term business relationships. Your clients will report that they have boosted efficiency and solved business problems, and had fun in the process! In this episode, you'll learn the importance of measuring return on investment for process improvement. 

Any time we're going to invest in something for the purpose of improvement, we want to make sure that we can measure what the result is. There is no other time to strategize how to increase utilization of your business growth and profitability than today. Don’t wait for a business crisis to happen. 

Key areas we covered in this episode: 

• Identify your ROI measurements depending on the average hourly cost per employee and hours spent on the task. What else could you do with the time you’ve saved? 
• How can you get your business improvement done faster? Regardless of how much you have on your plate, what if you could do that now, in three months, or earlier than a year from now? 
• Figuring out which aspect of your business needs process improvement, the benefits you can reap, and writing a timeline for each.
• Listen to a story about a client who had a big list of improvements to make. He went over this with his executive team and they asked him to get a quote on the total cost. He kept saying, “If I can just get this done, I can do this next!” He had a big opportunity benefit. Learn what the solution was that we provided for him. I know it will benefit your business, too!

📺 this episode on YouTube: https://www.youtube.com/playlist?list=PLu7U2bpMO2jts-WkIWcH9y1ux36msXSzN 

Or, 🎧 on Spotify (also available on other podcast Apps): https://open.spotify.com/episode/3Rcqc5Cu4PjNlHNDbIJroN?si=8VygKMlgR1uKYQgfchQTQA 

About Kerry Peters & New View Strategies:

Kerry Peters is the CEO of New View Strategies, a company known for solving mission-critical business problems and a straight-talking, experiential approach to training and process improvement for Microsoft Dynamics 365 Business Central and Dynamics NAV. Our relationships are long-term, and our clients report that they have boosted efficiency and solved business problems, and had fun in the process! 

Let the experts help you tap into the true power of your BC / NAV system.

You’re struggling with challenges, and you know your Business Central / NAV ERP solution can help, but you’re not sure how. We do. Whatever it is you’re challenged with or searching for, we’ve been there – as a user and as a partner. You won’t find the level of no-nonsense, front-line experience we offer anywhere else, and we’re here to put that experience to work for you. 

Why Choose New View?

With our team’s average of 15 years of real-world BC / NAV partner and end-user experience, we know where to look and what to ask to discover how to make your BC / NAV investment work better for you.

Contact us today: https://getyournewview.com/services/

Why Make a Long-Term Commitment to Process Improvement? 

On the Get Your New View Podcast, you will experience solving mission-critical business problems that produce long-term business relationships. Your clients will report that they have boosted efficiency and solved business problems, and had fun in the process! In this episode, you'll learn the importance of making a long-term commitment to process improvement.

Businesses change over time. Thus, new priorities and processes are also continually evolving. A commitment to improving those processes gradually over time is the thing that's going to make the most significant impact in the long haul.

Key areas we covered in this episode: 

• Learn how to increase your business systems' utilization, allowing your Business Central and NAV solution to be a catalyst for your business growth and profitability.
• Increase your level of commitment to improve your business processes gradually. Remember, the level of your commitment will determine the results!
• Think about what your list is of "I will do it when I have time projects." Discover how much time & money you could save over the long-term if you executed those tasks on time.
• Learn how to accelerate your timeline when you accomplish those tasks. What if you could take that whole list, get the work done, and move it forward? 

It’s time to get excited beyond the concepts of efficiency!

Loved this episode? Tune into this episode on YouTube: https://www.youtube.com/playlist?list=PLu7U2bpMO2jts-WkIWcH9y1ux36msXSzN or Spotify (also available on other podcast Apps): https://open.spotify.com/episode/3Rcqc5Cu4PjNlHNDbIJroN?si=8VygKMlgR1uKYQgfchQTQA 

About Kerry Peters & New View Strategies:

Kerry Peters is the CEO of New View Strategies, a company known for solving mission-critical business problems and a straight-talking, experiential approach to training and process improvement for Microsoft Dynamics 365 Business Central and Dynamics NAV. Our relationships are long-term, and our clients report that they have boosted efficiency and solved business problems, and had fun in the process! 

Let the experts help you tap into the true power of your BC / NAV system.

You’re struggling with challenges, and you know your Business Central / NAV ERP solution can help, but you’re not sure how. We do. Whatever it is you’re challenged with or searching for, we’ve been there – as a user and as a partner. You won’t find the level of no-nonsense, front-line experience we offer anywhere else, and we’re here to put that experience to work for you. 

Why Choose New View Strategies?

With our team’s average of 15 years of real-world BC / NAV partner and end-user experience, we know where to look and what to ask to discover how to make your BC / NAV investment work better for you.

Contact us today: https://getyournewview.com/services/

Why Focus on Process Improvement as a Priority?

On the Get Your New View Podcast, you will learn to solve mission-critical business problems that produce measurable improvement in utilizing your software systems. We like to say that you can simply do MORE with what you already own. In this episode, you’ll learn why it’s important to make process improvement a top priority.

One of the things about business processes is that all processes tend toward disorder. The pace of change is fast, and business has changed substantially in shorter periods of time. Sometimes, processes never do get established. We have new things happening in our organization, and we need to figure out how to make things work.

Key areas we covered in this episode: 

• Becoming the kind of leader who takes the initiative to ask, observe, and find out what’s happening. 

 

• Analyzing your business processes and making a list of the potential improvements that could exist for you.

 

• Business process improvement tips that can free up 25% of your people’s time!

Kerry Peters is the CEO of New View Strategies, a company known for solving mission-critical business problems and for a straight-talking, experiential approach to training and process improvement for Microsoft Dynamics 365 Business Central and Dynamics NAV. Our relationships are long-term, and our clients report that they have not only boosted efficiency and solved business problems but also had fun in the process! Kerry regularly contributes to the www.GetYourNewView.com blog as well as her own blogs at www.DynamicsNAVFinancials.com and www.kerrypeters.com. Contact her to discuss how New View can help your company today! https://getyournewview.com/contact/