Like any business process improvement, a company decides to implement changes by first measuring the return on investment. Kerry Peters discusses the various factors to consider why employee training is a worthy expense in this Get Your New View episode. 

 Key points covered in this episode:

✅ Companies that don't have training will be far less likely to succeed than companies that do.

✅ The cost of failure in using technology-led projects and the absence of user adoption is way higher than the price of staff training. 

✅ Retaining the best employees and maintaining efficiency and engagement for your company comes with a cost. 

✅ Training facilitates intersectional empathy as employees will have a deeper understanding of the pains in performing jobs in all levels, solve problems and implement standardization

✅ Approach measuring the ROI of employee training not just by monetary benefits but also the intangible results out of training

✅ Think about the cost of the mistakes made if people cannot execute their processes correctly.

About Kerry Peters & New View Strategies:

Kerry Peters is the CEO of New View Strategies, a company known for solving mission-critical business problems and a straight-talking, experiential approach to training and process improvement for Microsoft Dynamics 365 Business Central and Dynamics NAV. Our relationships are long-term, and our clients report that they have boosted efficiency, solved business problems, and had fun in the process! 

Let the experts help you tap into the true power of your BC / NAV system. 

You're struggling with challenges, and you know your Business Central / NAV ERP solution can help, but you're not sure how. We do. Whatever you're challenged with or searching for, we've been there – as a user and partner. You won't find the level of no-nonsense, front-line experience we offer anywhere else, and we're here to put that experience to work for you. 

Why Choose New View?

With our team's average of 15 years of real-world BC / NAV partner and end-user experience, we know where to look and what to ask to discover how to make your BC / NAV investment work better for you.

📞 Contact us today: https://getyournewview.com/services/

Refresher course training in the workplace is deemed essential to keep employees current and ensure that knowledge gaps are spotted right away.

 In this new Get Your New View episode, Kerry Peters emphasizes the usefulness and efficacy of conducting refresher training.

Key points discussed in this episode:

✅ People only retain less than 20 percent of what they've learned a month after they've learned it. Therefore, refresher training is a significant opportunity to meet the requirement for repetition. 

✅ The optimal time to conduct a refresher is one to two months after the first training. The next period is about six months down the road or a year.

✅ There is excellent room for growth as employees are put into a setting with the instructor to ask new questions after learning the system/processes. They become better experts and add new things to what they'd already mastered so that they could expand their command of the software.

✅ Refresher training is vital for people changing roles with the people who've already been using your system to develop new synergies.

About Kerry Peters & New View Strategies:

Kerry Peters is the CEO of New View Strategies, a company known for solving mission-critical business problems and a straight-talking, experiential approach to training and process improvement for Microsoft Dynamics 365 Business Central and Dynamics NAV. Our relationships are long-term, and our clients report that they have boosted efficiency, solved business problems, and had fun in the process! 

Let the experts help you tap into the true power of your BC / NAV system. 

You're struggling with challenges, and you know your Business Central / NAV ERP solution can help, but you're not sure how. We do. Whatever you're challenged with or searching for, we've been there – as a user and partner. You won't find the level of no-nonsense, front-line experience we offer anywhere else, and we're here to put that experience to work for you. 

Why Choose New View?

 With our team's average of 15 years of real-world BC / NAV partner and end-user experience, we know where to look and what to ask to discover how to make your BC / NAV investment work better for you. 

📞 Contact us today: https://getyournewview.com/services/

Organizations are always on the lookout for finding training methods to upgrade skills and boost employee performance. 

In this new Get Your New View episode, Kerry Peters discusses the importance of employing instructional coaching while creating empathy amongst workers as a necessity for employee development.

 Key points covered in this episode

✅ It is necessary to craft a plan for training wherein your team can understand what happens upstream from them and their processes and downstream from their operations and how this can make a difference

✅ Suppose employees can step into their coworker's or superior's shoes, be aware of their feelings and needs. In that case, they will better understand how to perform their job and how every person, team, and department contributes to overall success and growth.

✅ Knowledge sharing of systems and procedures from all company levels contributes to innovation, streamlines their processes, and creates efficiency just by training.  

About Kerry Peters & New View Strategies: 

Kerry Peters is the CEO of New View Strategies, a company known for solving mission-critical business problems and a straight-talking, experiential approach to training and process improvement for Microsoft Dynamics 365 Business Central and Dynamics NAV. Our relationships are long-term, and our clients report that they have boosted efficiency, solved business problems, and had fun in the process!  

Let the experts help you tap into the true power of your BC / NAV system. 

You're struggling with challenges, and you know your Business Central / NAV ERP solution can help, but you're not sure how. We do. Whatever you're challenged with or searching for, we've been there – as a user and partner. You won't find the level of no-nonsense, front-line experience we offer anywhere else, and we're here to put that experience to work for you. 

Why Choose a New View?

 With our team's average of 15 years of real-world BC / NAV partner and end-user experience, we know where to look and what to ask to discover how to make your BC / NAV investment work better for you.

📞 Contact us today: https://getyournewview.com/services/

The Power of Documentation As Part of Your Training Process

There are many different schools of thought about documentation in the digital era. Whether it is deemed valuable or found to be more derailing to productivity, organizations weigh which is the more significant impact as upgrades to software and process are as fast in the hope of becoming more efficient day by day.

 In this new Get Your New View episode, Kerry Peters threshes out the nitty-gritty on the process and the power of documentation for training. 

 Key areas covered in this episode:  

✔️ Documentation serves as a workplace's foundation and as a living repository of data. 

✔️ One of the disadvantages of documentation with technology is that it very quickly becomes out of date. Spending a lot of manual time putting together documentation that has to be revised very quickly is seen as counterproductive. 

✔️ Mind blanking happens with many employees as a panic response when companies roll out changes in their processes or move from a prior software package to a new software package.

✔️ Documentation is crucial to help people to stay on the same page. When an implementation is required from a brand new system, documentation helps enforce accountability and remind everybody to incorporate those new processes as agreed.

 ✔️ Assess what kind of documentation do you have now? And what is it that you would like to have? How can you use documentation in your organization? 

✔️ When done correctly, documentation is a primary asset in your business toolbox. To help become your “memory”, this enables and gives people the resources they need to avoid blind panic. 

 ✔️ Know how the New View Strategies team provides professional quality documentation that is not immediately obsolete and makes it a lot faster to put it together (so we don't have to spend too much time designing documents from scratch.) 

____________________________

Loved this episode? Tune into this episode on YouTube: 

Or Spotify (also available on other podcast apps): 

#traininganddevelopment #trainingtips #training #trainingandenablement #retentionstrategies

About Kerry Peters & New View Strategies:

Kerry Peters is the CEO of New View Strategies, a company known for solving mission-critical business problems and a straight-talking, experiential approach to training and process improvement for Microsoft Dynamics 365 Business Central and Dynamics NAV. Our relationships are long-term, and our clients report that they have boosted efficiency, solved business problems, and had fun in the process! 

Let the experts help you tap into the true power of your BC / NAV system. 

You're struggling with challenges, and you know your Business Central / NAV ERP solution can help, but you're not sure how. We do. Whatever you're challenged with or searching for, we've been there – as a user and partner. You won't find the level of no-nonsense, front-line experience we offer anywhere else, and we're here to put that experience to work for you. 

Why Choose New View?

With our team's average of 15 years of real-world BC / NAV partner and end-user experience, we know where to look and what to ask to discover how to make your BC / NAV investment work better for you.

Contact us today: https://getyournewview.com/services/

The Power of "Drip Training" (Microlearning Hybrid)

We've been through a typical classroom or e-learning scenario where we're supposed to absorb and learn all of the relevant details in one session. You can lose vitally essential snippets of information when information starts flooding in. It will leave you with hardly any way to focus and reflect on what you've learned and perhaps missing essential opportunities to hone expertise.

Science has shown that combining conventional learning components with adaptive lesson drips (Microlearning Hybrid) aids in practice and repetition, resulting in more excellent learning retention. Drip training's repeated microbursts of information provide the trainees the influence of continuous learning, which is one of the easiest ways to improve the learning experience. 

This episode of Get Your New View provides a broader understanding of drip training functions and how to do them to enhance learning retention. Find out how to make drip training work for both you and your organization's learning objectives.

Key areas you'll learn in this episode:

• Drip training is a much smaller dose of regular training. The significant difference of drip training is that it lowers the required amount of classroom time, and there's a lot more hands-on time. 
• Be familiar with the different approaches to applying drip training in your training programs and implementation processes. 
• Lectures are very challenging for adult learners; it's hard to pay attention for a long period, and they're easily distracted. Understand how drip training addresses the problem of lower attention spans and the need for higher repetition.
• Gain motivations to take a shift from bulky and high-level topics to breaking them down in a more granular way with drip training. 
• Know that every time you see anything that gives more opportunity for practice and repetition of that practice, you're going to be successful in your training efforts.

About Kerry Peters & New View Strategies:

Kerry Peters is the CEO of New View Strategies, a company known for solving mission-critical business problems and a straight-talking, experiential approach to training and process improvement for Microsoft Dynamics 365 Business Central and Dynamics NAV. Our relationships are long-term, and our clients report that they have boosted efficiency, solved business problems, and had fun in the process! 

Let the experts help you tap into the true power of your BC / NAV system. 

You're struggling with challenges, and you know your Business Central / NAV ERP solution can help, but you're not sure how. We do. Whatever you're challenged with or searching for, we've been there – as a user and partner. You won't find the level of no-nonsense, front-line experience we offer anywhere else, and we're here to put that experience to work for you. 

Why Choose New View?

With our team's average of 15 years of real-world BC / NAV partner and end-user experience, we know where to look and what to ask to discover how to make your BC / NAV investment work better for you.

Contact us today: https://getyournewview.com/services/

Gamification isn't just a trendy term. While gamification within corporate training is far from child's play, HR and Learning and Development personnel should not overlook its advantages. Incorporating gaming and leveraging competition into the business preparation would render it more dynamic and significantly improve trainees' participation.

Games are fun and accessible to almost anyone due to its simplicity, plus it has a powerful motivator at its core: the determination to win. If you took away that goal, the game would then become instantly worthless. Instead, take this "motivating element" and add it to training and Learning, and you get "gamification." A fundamental philosophy that builds trainees' interest aims to transform beliefs and behaviors, and improve abilities with a practical, applied, and fully hands-on learning method.

Get Your New View's newest episode will get into How to Use Gamification to Enhance Learning. Tune in to the full episode and make your next training session fun and more effective. 

Key areas you'll learn in this episode:

• Although it's pretty obvious, it's worth reiterating that training that does not incorporate any fun doesn't accomplish the same results that training with fun does—it makes a big difference. 
• Discover ways on how to incorporate gamification in training appropriately. Learn how to design your quizzes, how to gamify surveys, and when are the right time to use fun and interactive polls.
• Understand the impact of giving out incentives and prizes for winners and how it encourages people to participate.
• Don't dismiss the idea of fidget toys and how they can help your brain. Note that engaging your hands in some activity while Learning makes your brains easier to engage.
• Get the motivation to gamify your training sessions. Remember that sitting in lectures or watching a video repeatedly is less effective than something where gamification or achievements are involved.

Loved this episode? Tune into this episode on YouTube: https://www.youtube.com/playlist?list=PLu7U2bpMO2jts-WkIWcH9y1ux36msXSzN 

Or Spotify (also available on other podcast Apps): https://open.spotify.com/episode/3Rcqc5Cu4PjNlHNDbIJroN?si=8VygKMlgR1uKYQgfchQTQA 

About Kerry Peters & New View Strategies:

Kerry Peters is the CEO of New View Strategies, a company known for solving mission-critical business problems and a straight-talking, experiential approach to training and process improvement for Microsoft Dynamics 365 Business Central and Dynamics NAV. Our relationships are long-term, and our clients report that they have boosted efficiency, solved business problems, and had fun in the process! 

Let the experts help you tap into the true power of your BC / NAV system. 

You're struggling with challenges, and you know your Business Central / NAV ERP solution can help, but you're not sure how. We do. Whatever you're challenged with or searching for, we've been there – as a user and partner. You won't find the level of no-nonsense, front-line experience we offer anywhere else, and we're here to put that experience to work for you. 

Why Choose New View?

With our team's average of 15 years of real-world BC / NAV partner and end-user experience, we know where to look and what to ask to discover how to make your BC / NAV investment work better for you.

Contact us today: https://getyournewview.com/services/

Training lets employees develop expertise or new abilities to enhance efficiency in their current role. Successful training and growth initiatives help you produce the best employees to grow. 

However, when top talent competition gets increasingly intense, employee training and development initiatives are more critical than ever.

Any company owners who choose to scale their businesses and fast-track their development should employ trainers to help them succeed. These trainers must have years of professional and industry experience to help drive your business to greater heights.

If you're uncertain about recruiting a trainer, take it from the New View Strategies team. In this episode of Get Your New View, Kerry Peters will discuss the impact of empathy and experience in employee training. 

Key areas covered in this episode:

• Business processes are evolving worldwide, and we need to do things differently. Thus, training and development opportunities are aspects of business growth that business owners should not overlook. 
• When you are thinking about looking for some training, spend some time to find someone who speaks your language.
• Be mindful that some consultants are not experienced trainers; they learned to use the software from the manual, not from doing the job themselves. 
• Remember that there's a big difference between being book smart and being experience smart. It's a wise investment to collaborate with those seasoned in the business process. 
• Track down those who understand how things work and apply it to business processes. Tune in to the full episode to learn what to look for and connect with expert trainers.

About Kerry Peters & New View Strategies:

Kerry Peters is the CEO of New View Strategies, a company known for solving mission-critical business problems and a straight-talking, experiential approach to training and process improvement for Microsoft Dynamics 365 Business Central and Dynamics NAV. Our relationships are long-term, and our clients report that they have boosted efficiency, solved business problems, and had fun in the process! 

Let the experts help you tap into the true power of your BC / NAV system. 

You're struggling with challenges, and you know your Business Central / NAV ERP solution can help, but you're not sure how. We do. Whatever you're challenged with or searching for, we've been there – as a user and partner. You won't find the level of no-nonsense, front-line experience we offer anywhere else, and we're here to put that experience to work for you. 

Why Choose New View?

With our team's average of 15 years of real-world BC / NAV partner and end-user experience, we know where to look and what to ask to discover how to make your BC / NAV investment work better for you.

Contact us today: https://getyournewview.com/services/

Enhance Learning & Retention with These Practical Steps

A well-designed, interactive and informative material makes training an excellent learning experience.  However, there's one crucial element without which the content would fail: retention of information.

You wouldn't want your employees to dismiss all the knowledge you've delicately incorporated right after their training program. Thus, you might ask, ‘What methods and techniques for knowledge retention should you implement to ramp up retention rates during training?’

This episode of Get Your New View will reveal some practical steps and strategies for retaining information that you should incorporate into your training. These valuable guides will guarantee that your material is not just enjoyable but timeless.

Key areas covered in this episode:

• Use it, or you lose it. Be prompt in applying new learnings that you have, enact to put it into place, or that knowledge is going to go away.
• Note that one of the ways to help with the retention of information is to practice. To make your practice even more effective, try doing some homework, writing postcards, or outlining what you've learned.
• Reminders are another great way to retain information. Setting reminders is a way to get your employees to reiterate what they had learned during the class.
• Rise above most passive employees who are excited to attend training learned so much during the training but didn't have a chance to work on it. Then they end up forgetting all the things that they learned. 
• Learn how to set aside time to put what you've learned into place, or you will forget more than what you've learned. Block some time on your calendar, an hour or two every week, to practice. Be intentional about it, and you'll see different results.
• Recognize that the best way to learn more about something is to teach someone else. Take the training results and bring them back to your company and pass them on to someone else.

Loved this episode? Tune into this episode on YouTube: 

https://www.youtube.com/playlist?list=PLu7U2bpMO2jts-WkIWcH9y1ux36msXSzN 

Or Spotify (also available on other podcast Apps):

https://open.spotify.com/episode/3Rcqc5Cu4PjNlHNDbIJroN?si=8VygKMlgR1uKYQgfchQTQA 

About Kerry Peters & New View Strategies:

Kerry Peters is the CEO of New View Strategies, a company known for solving mission-critical business problems and a straight-talking, experiential approach to training and process improvement for Microsoft Dynamics 365 Business Central and Dynamics NAV. Our relationships are long-term, and our clients report that they have boosted efficiency, solved business problems, and had fun in the process! 

Let the experts help you tap into the true power of your BC / NAV system. 

You're struggling with challenges, and you know your Business Central / NAV ERP solution can help, but you're not sure how. We do. Whatever you're challenged with or searching for, we've been there – as a user and partner. You won't find the level of no-nonsense, front-line experience we offer anywhere else, and we're here to put that experience to work for you. 

Why Choose New View?

With our team's average of 15 years of real-world BC / NAV partner and end-user experience, we know where to look and what to ask to discover how to make your BC / NAV investment work better for you.

Contact us today: https://getyournewview.com/services/

Adult Learning & The Forgetting Curve

Have you experienced meeting a bunch of people, and an hour later, you couldn't recall their names? 

Don't fret because it's normal. It is part of being human to forget, a peculiarity as to how the human brain works. When you tend to forget things, you're likely experiencing the Ebbinghaus Forgetting Curve. 

As it develops, this forgetting curve is challenging to resolve, particularly when it comes to recalling the pieces of knowledge offered in corporate training programs. Not all educational tools have been expressly developed to counter such impact.

Recognize the forgetting curve and what affects it, and not only can you produce more reliable training content, but you can also learn a vital method to support your staff to keep up with their training.

Join us at Get Your New View for another episode of valuable insights, tips, and strategies to champion your training and process improvement.

Key areas covered in this episode:

• Take to heart that, within the first 20 minutes, adult learners only retain about 50% of what they've learned. This is a significant challenge with adults trying to learn new things, but there are ways to combat this and retain that information.
• Factor in that, adult learners are incredibly challenged; they're very distracted, they've got a lot going on, and are simply out of practice. So what should you do about it? Tune in to the episode to learn more. 
• Repetition is key to retention. Every time we say something more than once, we increase the chances of that particular piece of information is retained.
• A tip that might help: Exercise what you've learned as quickly after the training and make this a habit each time you learn something new.
• Keep in mind that the whole point of training is to bring lasting benefits back to the company. And, it is almost impossible for people to learn from a whole bunch of videos.  Instead, make your learning something that you can use on day one.

Loved this episode? Tune into this episode on YouTube: 

https://youtu.be/dMYlCOxkhSw

Or Spotify (also available on other podcast Apps): 

https://open.spotify.com/episode/3Rcqc5Cu4PjNlHNDbIJroN?si=8VygKMlgR1uKYQgfchQTQA 

About Kerry Peters & New View Strategies:

Kerry Peters is the CEO of New View Strategies, a company known for solving mission-critical business problems and a straight-talking, experiential approach to training and process improvement for Microsoft Dynamics 365 Business Central and Dynamics NAV. Our relationships are long-term, and our clients report that they have boosted efficiency, solved business problems, and had fun in the process! 

Let the experts help you tap into the true power of your BC / NAV system. 

You're struggling with challenges, and you know your Business Central / NAV ERP solution can help, but you're not sure how. We do. Whatever you're challenged with or searching for, we've been there – as a user and partner. You won't find the level of no-nonsense, front-line experience we offer anywhere else, and we're here to put that experience to work for you. 

Why Choose New View?

With our team's average of 15 years of real-world BC / NAV partner and end-user experience, we know where to look and what to ask to discover how to make your BC / NAV investment work better for you.

Contact us today: https://getyournewview.com/services/

If you were to choose between two doctors to treat your illness, one is highly trained, and the other is not, which one will you choose? 

While it's evident that training is vital, most businesses and organizations failed to realize its value. 

Getting a trained workforce ensures that your staff develops various strategies to boost quality and minimize the time spent delivering your products or services. Training also reduces the production cost, eliminates errors, build value in your employee, and provides a healthier working atmosphere. 

In other words, an investment in developing the skill sets of your workforce is an improvement in your company. Everybody gets happier as everybody gets better.

The Get Your New View Podcast is now in its second season. To celebrate this milestone, Kerry Peters will be sharing with you a no-nonsense and all valuable episode about Training: a Core Practice for Process Improvement. 

Key areas covered in this episode:

• Be reminded that It's not cheap to do training for your company. It's a significant investment. Even when you're crunched for time or budget, do not cut training and documentation out of the picture. 
•  
• Determine which level of training is appropriate for your employees. Do they need the basic pre-training, the more in-depth super user training, or the all-user training? 
• Think about how you can make training a part of your regular planning, how your employees would continue to do well with their jobs, to touch base with better practices from time to time, and to know that you're investing in them and their learning and the ability to do their jobs well.
• Learn about Go Live and why companies at the end of their process said that Go Live was more manageable than they thought it would be
• Correct the misconception that your organization doesn't need a refresher or reiterative training. If people can be thoroughly trained and then accomplish testing, especially iterative testing, where they're doing it every week for quite a while, this gives them a chance to practice what they've learned and test the system. 

Loved this episode? Tune into this week’s episode on YouTube: https://www.youtube.com/c/GetYourNewView/videos

About Kerry Peters & New View Strategies:

Kerry Peters is the CEO of New View Strategies, a company known for solving mission-critical business problems and a straight-talking, experiential approach to training and process improvement for Microsoft Dynamics 365 Business Central and Dynamics NAV. Our relationships are long-term, and our clients report that they have boosted efficiency, solved business problems, and had fun in the process! 

Let the experts help you tap into the true power of your BC / NAV system. 

You're struggling with challenges, and you know your Business Central / NAV ERP solution can help, but you're not sure how. We do. Whatever you're challenged with or searching for, we've been there – as a user and as a partner. You won't find the level of no-nonsense, front-line experience we offer anywhere else, and we're here to put that experience to work for you. 

Why Choose New View?

With our team's average of 15 years of real-world BC / NAV partner and end-user experience, we know where to look and what to ask to discover how to make your BC / NAV investment work better for you.

Contact us today: https://getyournewview.com/services/