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In this thought-provoking episode of Fraudology, Karisse Hendrick sits down with and fraud strategy & prevention experts from the crypto exchange, Uphold, Rob McCall and James Olden. Together, they unpack the complexities of cultivating a transparent and collaborative environment in the fast-paced realm of fraud operations and strategy, emphasizing leadership, open communication, and the pressing need for innovative solutions.

Dive into an enriching discussion that shows the relationship between daily operations and big-picture strategies, the influence of leadership styles on company culture, and the significant role of transparency in building customer trust. Hear how Uphold is revolutionizing the crypto market through customer-centric products and robust fraud prevention tactics, all while navigating the intricacies of the dynamic and sometimes unpredictable financial landscape.

To Connect With Rob: (No Solicitations, Please!)

https://www.linkedin.com/in/rob-mccall-884b8851/

To Connect With James: (No Solicitations, Please!)

https://www.linkedin.com/in/james-olden/

Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line.

Connect with her on LinkedIn

She brings her experience, expertise, and extensive network of experts to this podcast weekly, on Tuesdays.