By Hailey Windham
4.9
1212 ratings
The podcast currently has 23 episodes available.
🎙️ Welcome back, Fraud Fighters! 🎙️
SentiLink is at the forefront of fraud prevention and identity verification, offering innovative solutions to help financial institutions tackle synthetic fraud, identity theft, and more. We’re thrilled to have them onboard as partners in our mission to equip you with the tools and knowledge you need to stay ahead in this ever-evolving landscape.
Stay tuned for more great episodes and insights—thanks again to SentiLink for supporting the podcast!
Visit: https://www.sentilink.com/ and learn all about them!
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Thank you for joining another episode of Banking on Fraudology with your host, Hailey Windham. Today's episode holds special significance as we prepare for World Romance Scam Prevention Day on October 3, a day championed by the passionate Kathy Waters of the nonprofit Advocating Against Romance Scammers (AARS).
We'll dive deep into the recent CBS' News series "Anything for Money," which exposes the dark world of romance scams and the emotional and financial toll they take on victims. Hailey shares her personal reactions, highlighting both the merits and problematic aspects of the series' approach to bringing these crimes to light.
We'll also explore the role banks play in preventing fraud, spotlighting where they excel and where they fall short, particularly in terms of victim support and intervention. Finally, we'll confront the issue of victim shaming and discuss how to foster a more empathetic and proactive fraud prevention culture. Tune in for a comprehensive discussion that aims to educate, raise awareness, and inspire change in the fight against romance scams. Stay vigilant and stay informed, Fraud Fighters. Let's get into it!
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About Hailey Windham:
As a 2023 CU Rockstar Recipient, Hailey Windham, CFCS (Certified Financial Crimes Specialist) demonstrated unbounding passion for educating her community, organization and credit union membership on scams in the market and best practices to avoid them. She has implemented several programs within her previous organizations that aim at holistically learning about how to prevent and detect fraud targeted at membership and employees.
Windham’s initiatives to build strong relationships and partnerships throughout the credit union community and industry experts have led to countless success stories. Her applied knowledge of payments system programs combined with her experience in fraud investigations offers practical concepts that are transferable, no matter the organization’s size.
Connect with Hailey on LinkedIn: https://www.linkedin.com/in/hailey-windham/
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Banking on Fraudology is part of the Fraudology Network, and produced by Podyssey.io.
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Banking on Fraudology is part of the Fraudology Podcast Network.
Banking on Fraudology is presented by Unit21.
Unit21’s Risk and Compliance Infrastructure empowers your team to proactively combat financial crime and make informed decisions throughout the customer lifecycle.
Learn more about our sponsor, Unit21:
- See Unit21 in action https://www.unit21.ai/podcast
- Follow Unit21 on LinkedIn https://www.linkedin.com/company/unit21/
- Watch Unit21 Virtual Summit Hailey session replay https://hubs.li/Q02LbZmC0
-Request your copy : State of Fraud & AML Report
In this episode of Banking on Fraudology, join hosts Hailey Windham and Trisha Kothari as they dive into the cutting-edge intersection of AI and fraud prevention. Tricia, CEO and founder of Unit 21, unveils the revolutionary AI Agent launched to automate business-specific checklists without requiring technical support. Discover how these no-code solutions empower fraud fighters to create customized checklists, providing critical summaries and enhancing fraud detection with unprecedented efficiency.
Hailey and Tricia also tackle the escalating issue of modern scams targeting vulnerable groups like teenagers and the elderly. Through eye-opening discussions, they shed light on the sophisticated tactics used by scammers and the pivotal role technology can play in safeguarding susceptible communities. They explore the stigma and under-reporting of scams, especially sextortion, and advocate for increased societal protections.
Don’t miss an engaging conversation packed with practical advice, groundbreaking technology, and a shared vision for a safer digital world. Subscribe to Banking on Fraudology to stay updated on the latest in fraud prevention.
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About Hailey Windham:
As a 2023 CU Rockstar Recipient, Hailey Windham, CFCS (Certified Financial Crimes Specialist) demonstrated unbounding passion for educating her community, organization and credit union membership on scams in the market and best practices to avoid them. She has implemented several programs within her previous organizations that aim at holistically learning about how to prevent and detect fraud targeted at membership and employees.
Windham’s initiatives to build strong relationships and partnerships throughout the credit union community and industry experts have led to countless success stories. Her applied knowledge of payments system programs combined with her experience in fraud investigations offers practical concepts that are transferable, no matter the organization’s size.
Connect with Hailey on LinkedIn: https://www.linkedin.com/in/hailey-windham/
Banking on Fraudology is part of the Fraudology Podcast Network.
Banking on Fraudology is presented by Unit21.
Unit21’s Risk and Compliance Infrastructure empowers your team to proactively combat financial crime and make informed decisions throughout the customer lifecycle.
Learn more about our sponsor, Unit21:
- See Unit21 in action https://www.unit21.ai/podcast
- Follow Unit21 on LinkedIn https://www.linkedin.com/company/unit21/
- Watch Unit21 Virtual Summit Hailey session replay https://hubs.li/Q02LbZmC0
-Request your copy : State of Fraud & AML Report
In this episode of Banking on Fraudology, host Hailey Windham engages with the renowned investigator Cynthia Hetherington to delve into the innovative "CRAWL" methodology and its impact on the world of financial fraud investigations. Cynthia shares valuable insights from her extensive experience, including her transition from librarian to a leading figure in OSINT (Open Source Intelligence).
Hailey and Cynthia discuss the importance of systematically and ethically approaching investigations, highlighting the necessity of regular security updates, authenticating documents, and precise documentation to ensure investigations are defensible in court. Cynthia also reveals how financial institutions can enhance their fraud detection capabilities by integrating OSINT practices.
Tune in to learn how Cynthia’s methodologies can transform your approach to combating financial fraud.
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About Hailey Windham:
As a 2023 CU Rockstar Recipient, Hailey Windham, CFCS (Certified Financial Crimes Specialist) demonstrated unbounding passion for educating her community, organization and credit union membership on scams in the market and best practices to avoid them. She has implemented several programs within her previous organizations that aim at holistically learning about how to prevent and detect fraud targeted at membership and employees.
Windham’s initiatives to build strong relationships and partnerships throughout the credit union community and industry experts have led to countless success stories. Her applied knowledge of payments system programs combined with her experience in fraud investigations offers practical concepts that are transferable, no matter the organization’s size.
Connect with Hailey on LinkedIn: https://www.linkedin.com/in/hailey-windham/
Banking on Fraudology is presented by Unit21.
Unit21’s Risk and Compliance Infrastructure empowers your team to proactively combat financial crime and make informed decisions throughout the customer lifecycle.
Learn more about our sponsor, Unit21:
- See Unit21 in action https://www.unit21.ai/podcast
- Follow Unit21 on LinkedIn https://www.linkedin.com/company/unit21/
- Watch Unit21 Virtual Summit Hailey session replay https://hubs.li/Q02LbZmC0
-Request your copy : State of Fraud & AML Report
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In this episode of Banking on Fraudology, host Hailey Windham sits down with the dynamic PJ Rohal to explore his journey from focusing on productivity and financial goals to finding deeper fulfillment through human connections in the world of fraud prevention. PJ shares poignant stories, including how his children's experiences influenced his approach to fighting fraud and the emotional toll it can take on both victims and fraud prevention professionals.
Hailey and PJ delve into the challenges of raising children in the digital age while balancing careers in fraud prevention. They discuss practical tips for educating kids about digital safety and the importance of being kind to oneself as a parent. With personal anecdotes about fraud impacting family members, PJ emphasizes the significance of understanding victims' psychological and emotional struggles.
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About Hailey Windham:
As a 2023 CU Rockstar Recipient, Hailey Windham, CFCS (Certified Financial Crimes Specialist) demonstrated unbounding passion for educating her community, organization and credit union membership on scams in the market and best practices to avoid them. She has implemented several programs within her previous organizations that aim at holistically learning about how to prevent and detect fraud targeted at membership and employees.
Windham’s initiatives to build strong relationships and partnerships throughout the credit union community and industry experts have led to countless success stories. Her applied knowledge of payments system programs combined with her experience in fraud investigations offers practical concepts that are transferable, no matter the organization’s size.
Connect with Hailey on LinkedIn: https://www.linkedin.com/in/hailey-windham/
Banking on Fraudology is presented by Unit21.
Unit21’s Risk and Compliance Infrastructure empowers your team to proactively combat financial crime and make informed decisions throughout the customer lifecycle.
Learn more about our sponsor, Unit21:
- See Unit21 in action https://www.unit21.ai/podcast
- Follow Unit21 on LinkedIn https://www.linkedin.com/company/unit21/
- Watch Unit21 Virtual Summit Hailey session replay https://hubs.li/Q02LbZmC0
-Request your copy : State of Fraud & AML Report
In this episode, our host Hailey Windham sits down with the insightful Kelly Paxton to delve into their recent experiences at Fraud Retreat 2024. Kelly shares captivating stories from her presentation on corporate fraud and whistleblowing, revealing the key takeaways and personal anecdotes that kept the audience engaged without the aid of slides. Hailey and Kelly explore the vital role of whistleblowers and internal auditors, shedding light on the challenges, risks, and support necessary for those brave enough to come forward.
They also reflect on memorable sessions from the retreat, including talks on litigation secrets, decoding deception strategies, and the integration of ethics within corporate culture. You'll hear about the inspiring charity project making tie blankets for a children's hospital and raising funds for Susan G. Komen, as well as the enriching networking opportunities that come from gathering with peers who understand the complexities of fraud investigation.
------------------------
About Hailey Windham:
As a 2023 CU Rockstar Recipient, Hailey Windham, CFCS (Certified Financial Crimes Specialist) demonstrated unbounding passion for educating her community, organization and credit union membership on scams in the market and best practices to avoid them. She has implemented several programs within her previous organizations that aim at holistically learning about how to prevent and detect fraud targeted at membership and employees.
Windham’s initiatives to build strong relationships and partnerships throughout the credit union community and industry experts have led to countless success stories. Her applied knowledge of payments system programs combined with her experience in fraud investigations offers practical concepts that are transferable, no matter the organization’s size.
Connect with Hailey on LinkedIn: https://www.linkedin.com/in/hailey-windham/
Banking on Fraudology is part of the Fraudology Podcast Network.
Banking on Fraudology is presented by Unit21.
Unit21’s Risk and Compliance Infrastructure empowers your team to proactively combat financial crime and make informed decisions throughout the customer lifecycle.
Learn more about our sponsor, Unit21:
- See Unit21 in action https://www.unit21.ai/podcast
- Follow Unit21 on LinkedIn https://www.linkedin.com/company/unit21/
- Watch Unit21 Virtual Summit Hailey session replay https://hubs.li/Q02LbZmC0
-Request your copy : State of Fraud & AML Report
In this episode of Banking on Fraudology, host Hailey Windham sits down with Trust and Safety expert Heather Grunkemeier for a thought-provoking discussion on balancing data capture, trust and safety strategies, and mental health in high-pressure environments.
Heather offers valuable insights on mapping customer dissatisfaction, overcoming data challenges, and prioritizing well-being in demanding roles. Hailey further explores how these approaches can enhance fraud prevention efforts.
Join us to discover the intricate link between effective data analysis, strategic trust and safety practices, and the vital role of mental health in protecting our digital spaces. Don't miss this insightful conversation on making the internet safer and healthier for everyone.
--------------------------------------------------------
About Hailey Windham:
As a 2023 CU Rockstar Recipient, Hailey Windham, CFCS (Certified Financial Crimes Specialist) demonstrated unbounding passion for educating her community, organization and credit union membership on scams in the market and best practices to avoid them. She has implemented several programs within her previous organizations that aim at holistically learning about how to prevent and detect fraud targeted at membership and employees.
Windham’s initiatives to build strong relationships and partnerships throughout the credit union community and industry experts have led to countless success stories. Her applied knowledge of payments system programs combined with her experience in fraud investigations offers practical concepts that are transferable, no matter the organization’s size.
Connect with Hailey on LinkedIn: https://www.linkedin.com/in/hailey-windham/
Banking on Fraudology is part of the Fraudology Podcast Network.
Banking on Fraudology is presented by Unit21.
Unit21’s Risk and Compliance Infrastructure empowers your team to proactively combat financial crime and make informed decisions throughout the customer lifecycle.
Learn more about our sponsor, Unit21:
- See Unit21 in action https://www.unit21.ai/podcast
- Follow Unit21 on LinkedIn https://www.linkedin.com/company/unit21/
- Watch Unit21 Virtual Summit Hailey session replay https://hubs.li/Q02LbZmC0
-Request your copy : State of Fraud & AML Report
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In this episode, we uncover the powerful dynamics of pressure, rationalization, and peer influence that lead to sabotage, discrimination, and even fraud within organizations. Marta shares groundbreaking methodologies her company developed using artificial intelligence and natural language processing to predict and prevent fraud, highlighting the importance of cultural and generational communication differences.
We'll also explore the state of bank fraud today, discuss the significance of understanding employee behavior, and talk about essential resources like the "Report to the Nation." Marta emphasizes the need for clear company values and zero-tolerance policies for unethical behavior while addressing the impact of crises like Covid on fraudulent activities.
Tune in for an eye-opening discussion filled with Marta's expert insights and practical advice on implementing effective controls and advocating for better tools and technology in your organization. Subscribe on Apple, Spotify, or your preferred platform to ensure you never miss an episode. Let's dive in!
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About Hailey Windham:
As a 2023 CU Rockstar Recipient, Hailey Windham, CFCS (Certified Financial Crimes Specialist) demonstrated unbounding passion for educating her community, organization and credit union membership on scams in the market and best practices to avoid them. She has implemented several programs within her previous organizations that aim at holistically learning about how to prevent and detect fraud targeted at membership and employees.
Windham’s initiatives to build strong relationships and partnerships throughout the credit union community and industry experts have led to countless success stories. Her applied knowledge of payments system programs combined with her experience in fraud investigations offers practical concepts that are transferable, no matter the organization’s size.
Connect with Hailey on LinkedIn: https://www.linkedin.com/in/hailey-windham/
Banking on Fraudology is presented by Unit21.
Unit21’s Risk and Compliance Infrastructure empowers your team to proactively combat financial crime and make informed decisions throughout the customer lifecycle.
Learn more about our sponsor, Unit21:
- See Unit21 in action https://www.unit21.ai/podcast
- Follow Unit21 on LinkedIn https://www.linkedin.com/company/unit21/
- Watch Unit21 Virtual Summit Hailey session replay https://hubs.li/Q02LbZmC0
-Request your copy : State of Fraud & AML Report
Welcome to the latest episode of Banking on Fraudology, where we dive deep into the ever-evolving world of financial fraud and explore the challenges faced by institutions and consumers alike. In today's episode, we're excited to have a panel of esteemed colleagues joining the Fraud Fighter Virtual Summit powered by Unit 21 to shed light on the most pressing issues in the fraud prevention landscape.
Our guests include Alex Faivusovich, Head of Fraud Risk at Unit21; Donna Turner, retired fraud executive from Bank of America and COO for Early Warning Services; and Scott Harkey, EVP of financial services and payments at Endava. Together, they'll share their insights on the top fraud challenges faced by financial institutions, from counterfeit checks and ACH returns to account takeovers and elder exploitation.
We'll also be discussing the alarming rise of first-party fraud, as fraudsters exploit terms and conditions to file intentional disputes, leading to write-offs and misclassification. Our experts will highlight the need for more sophisticated monitoring systems and the importance of collaboration between government and industry to combat these threats effectively.
As the threat of fraud continues to grow exponentially, it's crucial for financial institutions to stay ahead of the curve. Our guests will share their predictions for the future of fraud prevention, including the shift towards balancing economics in transactions and applying technology from other financial sectors to dispute processes.
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About Hailey Windham:
As a 2023 CU Rockstar Recipient, Hailey Windham, CFCS (Certified Financial Crimes Specialist) demonstrated unbounding passion for educating her community, organization and credit union membership on scams in the market and best practices to avoid them. She has implemented several programs within her previous organizations that aim at holistically learning about how to prevent and detect fraud targeted at membership and employees.
Windham’s initiatives to build strong relationships and partnerships throughout the credit union community and industry experts have led to countless success stories. Her applied knowledge of payments system programs combined with her experience in fraud investigations offers practical concepts that are transferable, no matter the organization’s size.
Connect with Hailey on LinkedIn: https://www.linkedin.com/in/hailey-windham/
Banking on Fraudology is presented by Unit21.
Unit21’s Risk and Compliance Infrastructure empowers your team to proactively combat financial crime and make informed decisions throughout the customer lifecycle.
Learn more about our sponsor, Unit21:
- See Unit21 in action https://www.unit21.ai/podcast
- Follow Unit21 on LinkedIn https://www.linkedin.com/company/unit21/
- Watch Unit21 Virtual Summit Hailey session replay https://hubs.li/Q02LbZmC0
-Request your copy : State of Fraud & AML Report
In this episode, Hailey Windham sits down with Ian Mitchell, founder of The Knble and co-founder of Mission Omega. He is a seasoned expert with over 25 years in fraud and financial crime prevention. Get ready to dive deep into the exciting advancements and ongoing challenges in the world of fraud fighting.
Ian shares his enthusiasm for the current community of fraud fighters and emphasizes the importance of collaboration between fraud fighters, regulators, and solution providers. They discuss key resources for bank fraud prevention and the need for continuous learning and resilience. Hailey and Ian also touch on the evolving landscape of fraud, the importance of modernizing regulatory frameworks, and the critical role of communication and collaboration between financial institutions and regulators.
From Ian's personal journey overcoming industry challenges to the essential integration of fraud and financial crime teams, this episode offers valuable insights for anyone committed to combating fraud. Don't miss Hailey expressing her admiration for Ian's dedication and their mutual drive to protect people and banks from fraud. Tune in for an engaging conversation full of expert advice and inspiring stories.
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About Hailey Windham:
As a 2023 CU Rockstar Recipient, Hailey Windham, CFCS (Certified Financial Crimes Specialist) demonstrated unbounding passion for educating her community, organization and credit union membership on scams in the market and best practices to avoid them. She has implemented several programs within her previous organizations that aim at holistically learning about how to prevent and detect fraud targeted at membership and employees.
Windham’s initiatives to build strong relationships and partnerships throughout the credit union community and industry experts have led to countless success stories. Her applied knowledge of payments system programs combined with her experience in fraud investigations offers practical concepts that are transferable, no matter the organization’s size.
Connect with Hailey on LinkedIn: https://www.linkedin.com/in/hailey-windham/
Banking on Fraudology is part of the Fraudology Network, and produced by Podyssey.io.
Banking on Fraudology is presented by Unit21.
Unit21’s Risk and Compliance Infrastructure empowers your team to proactively combat financial crime and make informed decisions throughout the customer lifecycle.
Learn more about our sponsor, Unit21:
- See Unit21 in action https://www.unit21.ai/podcast
- Follow Unit21 on LinkedIn https://www.linkedin.com/company/unit21/
- Watch Unit21 Virtual Summit Hailey session replay https://hubs.li/Q02LbZmC0
-Request your copy : State of Fraud & AML Report
Welcome to another riveting episode of "Banking On Fraudology." I'm your host, Hailey Windham, joined by our special guest, industry expert Karisse Hendrick. In today's episode, we're diving into a staggering compilation of recent data breaches and their potential impact on both the financial and e-commerce sectors. From a mass release of 10 billion passwords to a crippling vendor breach affecting 15,000 car dealerships, and even AT&T's exposure of call logs from 127 million U.S. citizens, we'll explore the subsequent ripple effects and the advanced methods fraudsters employ to exploit this data.
Together, Karisse and I will discuss the broader implications of leaked data, highlighting real-world examples such as the Snowflake breach and the concerning trends seen at Evolve Bank. We’ll also examine how fintech companies and banks can navigate these challenges by recalibrating their security measures, conducting thorough risk assessments, and enhancing monitoring. Plus, we’ll touch on the increasing sophistication of ransomware attacks, the complexities of supply chain breaches, and the critical need for collaboration between issuers and merchants.
Whether you're a banking professional, a fintech enthusiast, or just someone keen on staying ahead of cyber threats, this episode is packed with insights you won't want to miss. So sit back, take notes, and let’s dive deep into the ever-evolving world of fraudology. Don't forget to connect with us on LinkedIn and send in your questions for upcoming "Ask Us Anything" episodes!
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About Hailey Windham:
As a 2023 CU Rockstar Recipient, Hailey Windham, CFCS (Certified Financial Crimes Specialist) demonstrated unbounding passion for educating her community, organization and credit union membership on scams in the market and best practices to avoid them. She has implemented several programs within her previous organizations that aim at holistically learning about how to prevent and detect fraud targeted at membership and employees.
Windham’s initiatives to build strong relationships and partnerships throughout the credit union community and industry experts have led to countless success stories. Her applied knowledge of payments system programs combined with her experience in fraud investigations offers practical concepts that are transferable, no matter the organization’s size.
Connect with Hailey on LinkedIn: https://www.linkedin.com/in/hailey-windham/
Banking on Fraudology is part of the Fraudology Podcast Network.
The podcast currently has 23 episodes available.
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