How can leaders approach criticism in a way that fosters growth, strengthens relationships, and builds trust?

In this episode of the Thrive Today podcast, Natalie sits down with Colleen Rouse to delve into Part 2 of their series on navigating criticism. They discuss the balance of delivering feedback with empathy, the importance of timing, and the need for clear communication. Colleen shares biblical insights and practical strategies for handling challenging conversations, whether you're offering feedback or receiving it. This engaging discussion empowers leaders to transform criticism into an opportunity for mutual growth and success.

[00:01 - 05:24] Setting the Tone: Why Criticism Matters

- Understanding the discomfort of giving and receiving criticism

- The difference between a peacemaker and a peacekeeper

- Key scripture on discipline and growth from Hebrews 12

[05:25 - 10:46] Approaching Feedback with Empathy

- Confrontation versus collaboration: "sitting beside" instead of "facing off."

- Importance of curiosity and asking the right questions before addressing issues

- Techniques to create a safe environment for feedback

[10:47 - 15:57] The Role of Timing and Clarity

- The value of choosing the right moment for difficult conversations

- Ensuring expectations and feedback are clear and documented

- Stories of handling underperformance with grace and firmness

[15:58 - 20:31] Follow-Up and Accountability

- Establishing probationary periods and measuring progress

- Empowering individuals to take ownership of their improvement

- Encouraging follow-through and celebrating incremental successes

[20:32 - 25:13] Leading with Growth in Mind

- Balancing critique with opportunities to build on strengths

- The importance of placing individuals in roles that align with their talents

- Creating a culture of growth rather than a focus solely on weaknesses

Key Quotes:

"Criticism should come from a place of love, aiming for the peaceable fruit of righteousness." – Colleen Rouse

"If you're not clear in your expectations, the failure might not be theirs—it might be yours." – Natalie Born

Connect with Colleen:

Website: / colleenrouse

Instagram: https://www.instagram.com/cwrouse/?hl=en

Follow Thrive Today on Instagram (@thrivetodaywomen) and visit our website at Thrive Today.

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