Joining us from the land of Andy's infamous 3 week vacation, we have Glen Coy of Windmill City in Palm Springs. A former skateshop owner, Glen pivoted to screen printing with a heavy focus on retail, and his team has been crushing it ever since. Topics of discussion include: New space & equipment, retagging, waterbased printing, anti walk-ins, the 80/20 rule, weekend shifts, upcharge struggles, and we have a precipitation measuring contest.