GlideChat

GlideChat

By GlideFast ConsultingTechnology
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GlideChat episodes

  • Driving Social Impact with ServiceNow

    In this episode, our host Torie Salem, SVP of Sales at GlideFast, sits down with Lyndsay Harris-Kyei, Head of Social Impact at ServiceNow, to discuss how technology can drive meaningful change in communities worldwide. From investing in sustainable infrastructure to empowering nonprofits with AI and digital tools, Lyndsay shares how ServiceNow’s social impact initiatives are creating access to opportunity, technology, and knowledge. We also explore the ServiceNow.org Partnership with Good Grant and how it’s helping nonprofits enhance efficiency through the power of the ServiceNow platform. Join us for an inspiring conversation on how businesses can scale impact and collaborate for a better future.

    19 min
  • Building Careers and Community at GlideFast

    Join us for an exciting episode of GlideChat as we sit down with Tyler Hoge and Rachel Kleshinski in our Cincinnati podcast studio! Rachel shares her inspiring journey from marketing to ServiceNow consulting and how the supportive culture at GlideFast helped her succeed. We dive into the power of community, overcoming imposter syndrome, and the collaborative spirit that makes GlideFast a standout in the industry. Whether you're looking for career insights, motivation, or just some great conversation, this episode has something for you! Tune in and be part of the GlideFast journey.

    50 min
  • ServiceNow for the Energy Sector

    Join Brett Karl, Vice President of Solutions & Alliances, and Jake Hershkowitz, Regional Sales Executive, as they discuss GlideFast's expertise in providing innovative solutions to the energy sector. Dive into how GlideFast partners with businesses in industries like utilities, construction, healthcare, and more to optimize their IT operations, CMDB, ITOM, and security solutions, all using ServiceNow. Hear insights into the latest trends impacting energy companies and how GlideFast supports digital transformation efforts with tailored, efficient, and secure solutions.

    16 min
  • Driving Success Through ServiceNow: A Conversation with David Packer

    In this episode of GlideChat, Ohad Kushner, Chief Customer & Delivery Officer at GlideFast, sits down with David Packer, Senior Director of Solution Consulting at ServiceNow, to discuss the evolution of the ServiceNow platform and its impact on businesses. David reflects on his eight years at ServiceNow, sharing insights on how customer needs have shifted from basic IT solutions to driving broader business transformation through technology. The conversation dives into the rise of AI, the growing importance of technology in business operations, and the critical role of successful partnerships in ensuring customer success. Tune in for valuable perspectives on navigating the ever-changing landscape of modern enterprise solutions.

    15 min
  • Driving Customer Engagement and ServiceNow Transformation

    In this episode of GlideChat, we sit down with Ohad Kushner, Chief Customer & Delivery Officer, and Ed Shea, VP of Customer Engagement at GlideFast Consulting, to discuss Ed's journey from management consulting to leading critical customer-facing teams. Ed shares his insights into the pivotal role of an Engagement Manager, the importance of building strong relationships with customers, and how his team drives successful ServiceNow transformations. We also explore how GlideFast’s growth and culture foster collaboration and customer satisfaction. Plus, find out about Ed's surprising TV appearance on HGTV!Tune in to hear firsthand how Ed and his team are shaping the future of ServiceNow implementations and customer success.

    15 min
  • Partner Spotlight with Unified Compliance®

    In this episode of GlideChat, Brett Karl, VP of Solutions and Alliances at GlideFast, and David Limas, Solutions Consultant at GlideFast, are joined by Dorian Cougias, CEO of Unified Compliance (UCF), to discuss the critical role UCF plays in simplifying complex regulatory compliance. Dorian explains how UCF analyzes and clarifies regulatory documents, making them actionable for businesses by breaking down intricate laws and guidelines into understandable, executable tasks. He details how UCF's APIs integrate with ServiceNow’s GRC modules to streamline compliance processes, enabling organizations to efficiently implement controls without wading through hundreds of pages of regulatory text. The conversation also touches on the strategic partnership between GlideFast and UCF, highlighting a current promotion for clients looking to enhance their GRC capabilities with UCF’s solutions.

    27 min
  • Navigating Integrated Risk Management (IRM) in ServiceNow

    In this episode, join John Gilaspy, SDM / Certified Technical Architect, and Doug Penta, IRM Architect at GlideFast, as they dive deep into the intricacies of Integrated Risk Management (IRM). With over a decade of experience, they discuss the challenges and strategies for successful GRC implementations, the importance of stakeholder engagement, and the latest features in the ServiceNow Washington DC release. Tune in to discover how an integrated approach to risk management can enhance your organization's resilience and operational efficiency!

    16 min
  • Partner Spotlight with VividCharts

    In this episode of GlideChat, join Brett Karl, VP of Solutions & Alliances at GlideFast, and Mitch Stutler, Co-Founder and CEO of VividCharts. Discover how VividCharts enhances ServiceNow’s data reporting and visualization capabilities, making it easier for organizations, particularly in the financial sector, to leverage their data effectively. Explore the unique role VividCharts plays in operational reporting, its success in regulated industries, and the strategic partnership with GlideFast that benefits mutual customers.

    12 min
  • CareerVillage ServiceNow Success Story

    In this episode of GlideChat, Kali Alexander speaks with Ebony Staten, Director of Partner Success at CareerVillage, about the nonprofit's mission to democratize career information. Ebony shares insights on how CareerVillage has adapted and expanded since 2020 and how ServiceNow has helped enhance their operations. Discover how CareerVillage nimble approach and commitment to accessibility are transforming career development for underrepresented communities. Tune in to learn about the intersection of technology, human connection, and innovative solutions in career guidance.

    22 min
  • Partner Spotlight: Transforming IT Financial Management with Proven Optics

    In this special edition of GlideChat, Brett Karl joins William Miller, Co-CEO and Co-Founder of Proven Optics, to explore their innovative approach to IT financial management on the ServiceNow platform. Bill discusses Proven Optics’ unique budgeting and cost modeling applications, and how they enhance financial insights by integrating seamlessly with ServiceNow’s tools. Tune in to discover how Proven Optics is redefining IT financial management and why their solutions are a perfect fit for ServiceNow!

    21 min

About GlideChat

From the publisher's feed

The official podcast of Elite ServiceNow partner GlideFast Consulting. Join us for insightful discussions on all things ServiceNow, the cutting-edge platform revolutionizing business processes. Let’s…

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